All patient experience Articles
-
2.0KCold Start
Designing Revenue & Expense Models for Your Cold-Start or Purchased Practice
Analyzing what it takes to build a profitable new practice.
-
2.0KFramesInspire Patients to Say “YES” to the Specs Without It Feeling Salesy
Turning opticians into patient-pleasing, high-producing salespeople.
-
2.7KGeneral ManagementPowerful Ideas from Outside Optometry: 16.7% Increase in Revenue Per Exam
Finding fresh practice improvement ideas.
-
1.8KSoftware Solutions/EHRHow We Cut Our No-Show Rate to Just 3%
Reducing no-shows & enhancing patient engagement.
-
1.6KSoftware Solutions/EHRUnlocking 40% More in Medical Insurance Reimbursements
Smarter revenue cycle management.
-
1.4KNews BriefsNew EHR, Zocdoc Integration Announced to Spur Appointment Booking
A new opportunity to get more appointments on the books.
-
2.8KFrom Our EditorsLeadership: Success Leaves Clues
Leadership By Thanh Mai, OD April 16, 2025 Do you need a coach to enhance your abilities as practice leader? Even Tiger...
-
2.1KGeneral ManagementThe Best ROI for Optometrists?
The key relationships that create your greatest ROI.
-
1.5KContact LensesHow We Generated $60,000 in After-Hours CL Sales
Technology that changes the trajectory of your CL sales.
-
3.6KStaff ManagementHow Setting Effective Goals for Opticians Increased Our Second-Pair Sales by 75%
Encouraging greatness in opticians.
-
2.2KFrom Our EditorsOur Automated Glasses Warranty System that Generated $48K in 4 Months
Glasses warranty system By Laurie Sorrenson, OD, FAAO April 2, 2025 Many optometry offices offer warranties, typically included in the price of...
-
2.4KGeneral ManagementBiggest ’24 ROI Win: Opening Satellite Office to See 20 Additional Patients Per Week
Winning ROI of opening a satellite office.
-
2.2KDry Eye And AestheticsThe Invaluable AI-Powered Technology Elevating Care in My Dry Eye Practice
Technology innovation for enhanced patient care.
-
1.1KOffice DesignThe Office Expansion that Resulted in a 20% Increase in Annual Revenues
Executing a profitable optometry practice expansion.
-
1.7KPatient EngagementMore Successful Patient Conversations in Three Easy Steps
Effective patient conversations in eye care.
-
1.5KPractice TransitionsVision 2.0: The Cutting-Edge Tech and Strategic Partnerships Driving Our Future
Adding technology for improved patient care.
-
2.3KMetricsHow I Navigated My Top Challenges as a Practice Owner to Double Per-Patient Revenue Within 5 Years
Challenges of starting an optometry practice.
-
4.0KGeneral Management4 Trips, 4 Improvements that Transformed My Practice
Taking a cue from masterful hospitality businesses.
-
1.8KNews BriefsNew All-In-One Integrated Practice Management and EHR Software Platform Brand
An updated EHR and practice management software for your practice.
-
1.7KNews BriefsNew Research: Purchase Factors Driving Online Contact Lens Searches
Contact lens purchase factors & consumer search trends.
-
3.0KStaff ManagementHow to Spot a Great Optician During Interviews
Qualities of a great optician.
-
1.6KNews BriefsAlternative to Traditional Eye Drops May Soon Be Available
New way of taking eye drops in development.
-
4.3KFrom Our EditorsWhat Are Critical Non-Essentials?
Strategies for eyecare practice growth By Thanh Mai, OD Feb. 19, 2025 These are the tasks you don’t strictly have to do,...
-
996Patient EngagementHow Disneyland’s Magic Can Cast a Spell on Your Practice’s Profitability
Disney-inspired patient experience.
-
2.8KSenior Patient CareElderly Patients: Maintaining Practice Efficiency While Delivering High Level of Care
Caring for elderly patients in optometry.
-
1.7KNews Briefs4 Consultancies Join to Offer Practice Performance Services
A new consultancy to aid practice growth.
-
2.2KFrom Our EditorsA Fulfilling Optometry Career Means Focusing on the Journey, Not a Financial Goal
Journey to sustainable success in optometry By Laurie Sorrenson, OD, FAAO Feb. 5, 2025 We’ve all heard it before when it comes...
