Staff management improvements to springboard patient experience & profitability.
Protecting your practice while optimizing remote employees.
The most important actions to take to attract top OD talent.
A way to ensure the employees you rely on stick with you.
Rethinking what it means to look "professional."
Training fourth-year optometry students & transforming your ability to delegate.
Lessons for your practice from the "winningest" coach in college basketball.
Cross-training employees to improve care & maximize profitability.
Ensuring employees feel your office is a safe, secure place to work.
An employment strategy that sharply reduces costs.
How NOT to get yourself into trouble when interviewing potential employees.
Secrets to engaging employees to keep them for years.
What employees told 1 practice about why they chose them--and stayed.
Unconventional hiring strategies that delivered better care & higher profitability.
Transformative staff training tools that can change your practice.
Communication training that can transform a practice.
Leading your team to provide better care & help you generate profitability.
Ensuring your independent contractors are legally considered "independent."
Spotlighting core values to improve care & profitability.
Staff training resources to grow a profitable practice.
Staffing changes that greatly boost efficiency & time management.
Staff training that fuels practice growth and increased profitability.
Improving staff engagement & productivity with two key training strategies.
Understanding how different personalities respond to expectations.
Tips--and a new app--for hiring new employees & finding jobs.
Resources to simplify & strengthen staff training.
Boosting net profit without sacrificing your staffing budget.