Staff Management
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43Six Smart Staffing Strategies
Six repeatable staffing strategies to hire faster, fairer and scale your growing practice By Eric Hammond, OD April 7, 2026 With our...
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428Handling Employee Terminations and Disciplinary Actions in Optometry Practices
Best practices for legally sound employment actions Stuart Oberman, Esq. March 11, 2026 Employee terminations are among the most sensitive and legally...
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452Understand Your Team to Put People in the Right Seat
Productivity tool helps you understand your team for the biggest impact By Ted McElroy, OD Feb. 26, 2026 Have you ever found...
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379Remote Assistants: Practical Training Guide for Phone Team
A week-by-week strategy for training remote assistants–plus many other important details By Angie Becker, CPO, ABO Feb. 20, 2026 Once you’ve hired...
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511Remote Assistants: Master Successful Hiring
Hiring strategy is the first step in having success with remote assistants By Angie Becker, CPO, ABO Feb. 2, 2026 When we...
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781Creating a Legally Compliant Employee Manual for Your Optometry Practice
Handbook essentials aligned with EEOC, NLRB and ADA By Stuart Oberman, Esq. Jan. 9, 2026 An employee manual is one of the...
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760Untapped Talent: Why Friends and Patients Might Make the Best Hires
Are the best hires for your practice right in front of you? By Jessica Licausi, OD, FAAO, FOVDR, and Miki Lyn Zilnicki,...
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589Host Effective Offsite Training Without Breaking the Bank
Effective offsite training boosts staff engagement, impacts the bottom line By Matthew Ward, OD When was the last time you stepped away...
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2.0KWeighing and Acting on the Decision to Hire an Associate
Deciding if and when to add an associate.
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711The Associate Hire That Expanded Appointments 14% and Doubled Profit in 12 Months
Crunching numbers to ensure a profitable new associate hire.
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786An Easily Overlooked Way to Boost Practice Efficiency and Patient Trust
The importance of spotlighting the role of your opticians By Andrew Bruce, LDO, ABOM, NCLEM, FCLSA Oct. 1, 2025 Most patients who...
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917Workplace “Compliments” That Cross the Line: What Harassment Often Looks Like
Tips for avoiding sexual harassment in your practice.
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1.4KLeveraging Virtual Employees to Buy Back Your Time
Optimizing virtual employees.
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1.2KMy Practice Survives Without Me Every Summer. That’s the Point.
Creating a practice you can step away from.
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1.1KContented Cows Give Better Milk: A Tool to Help You Create Engaged Teams
Creating engaged teams that keep your patients engaged too.
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1.1KOur $4,000-$5,000 Annual Leadership Retreat that Translates into Real ROI
Creating powerful offsite leadership retreats.
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1.8KQuestions to Ask Practice Team Members to Really Get to Know Them
Getting to really know each of your team members.
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1.6K3 Business Books, 3 Staff Management Strategies that Delivered Results
Staff management pearls from three key books.
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3.3KHow Setting Effective Goals for Opticians Increased Our Second-Pair Sales by 75%
Encouraging greatness in opticians.
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2.5KOne Question That’s Changing the Way I Lead
Uncovering hidden insights through honest feedback.
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1.5KWhat Should Be in an Associate OD Contract?
Key components of associate agreements.
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1.6K
The Mindset Change that Vastly Improved My Ability to Manage Employee Termination
Employee termination best practices.
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2.6K
How to Spot a Great Optician During Interviews
Qualities of a great optician.
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1.8KHow Firing the Bad Apples Can Enhance Employee Satisfaction & Profitability
Maintaining employee satisfaction.
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1.5K12 Actions to Take to Retain Talented Employees
Retaining your best employees.
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1.8KWhy & How a Virtual Assistant Can Be Even Better than an In-Person Employee
Virtual assistants as optometry staffing solutions.
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2.6KHow We Invest in Our Team to Achieve 28% Net Profitability on $3,600,000 Annual Revenues
Investing in your team to make care & profitability soar.
