Improving the patient experience for families.
Wowing patients right from the start.
Changes you can make to increase patient volume.
The big difference a move down the street made.
Top ways to reduce time of patient visits.
Very low-cost, high-impact practice improvements.
How one practice remade its office--and bottom line.
There are substantial benefits to working Saturdays.
Top tips on serving elderly patients.
Practice improvements stemming from a doctor's shopping trip.
Make your office experience worth returning to.
Know what patients see first, and how to make it a welcome sight.
Story of an office-space purchase and remodeling that transformed a practice.
Improve your patient experience by lessening the wait.
Don't let "little things" wreck your patients' in-office experience.
Improve your office while sticking to your budget.
Key elements of the patient experience to notice--and improve.
Learn what works--and what doesn't--about your patient flow.
Pick the perfect office space for your practice.
How you greet patients directly affects your bottom line.
Low-cost changes can make a huge difference to profitability.
Speed up patient visits, and create more time for shopping.
Create an office that engages your patients, encouraging them to return for care.
See how your office feels to patients--and improve for growth.
By Thuy-Lan Nguyen, ODMay 18, 2016Your practice may run efficiently for you and your staff, but is it friendly to your patients?...
How to recover and continue to prosper after a natural disaster.
By Peter J. Cass, ODPrepare for natural disasters--and respond efficiently—to minimize damage to the practice while remaining HIPAA compliant.