Improving the patient experience for families.
Wowing patients right from the start.
Changes you can make to increase patient volume.
The big difference a move down the street made.
Top ways to reduce time of patient visits.
Very low-cost, high-impact practice improvements.
How one practice remade its office--and bottom line.
There are substantial benefits to working Saturdays.
Top tips on serving elderly patients.
Practice improvements stemming from a doctor's shopping trip.
Make your office experience worth returning to.
Know what patients see first, and how to make it a welcome sight.
Improve your office while sticking to your budget.
Story of an office-space purchase and remodeling that transformed a practice.
Speed up patient visits, and create more time for shopping.
Improve your patient experience by lessening the wait.
Don't let "little things" wreck your patients' in-office experience.
Key elements of the patient experience to notice--and improve.
Learn what works--and what doesn't--about your patient flow.
Pick the perfect office space for your practice.
How you greet patients directly affects your bottom line.
Low-cost changes can make a huge difference to profitability.
Create an office that engages your patients, encouraging them to return for care.
See how your office feels to patients--and improve for growth.
By Thuy-Lan Nguyen, ODMay 18, 2016Your practice may run efficiently for you and your staff, but is it friendly to your patients?...
How to recover and continue to prosper after a natural disaster.
By Peter J. Cass, ODPrepare for natural disasters--and respond efficiently—to minimize damage to the practice while remaining HIPAA compliant.