The important role played by EQ in retaining patients long-term.
Building patient relationships that prime your practice for growth.
What parents need to know about Ortho-K vs. other myopia management.
The best way to inform patients of potentially upsetting news.
Creating office experiences that make families want to return.
Approaching patient interactions with greater emotional intelligence.
Delivering patient education that improves both care & profitability.
Conversations with parents that can change a practice's growth trajectory.
Using a healthcare registry to deliver patient-centered care.
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Creating lifelong patients who are loyal to your practice.
Helping patients relax to create better, more profitable office visits.
Strategies that make good patient outcomes more likely.
Conversations that move the needle on care & profitability.
Helping patients to take ownership of their health.
Four articles showing you how to provide outcome-based healthcare by empowering the patient to take an active role in their own care....
Practice-building conversations with patients.
How asking the right questions empowers patients.
Capturing a tremendous practice-building opportunity.
Improving patient experience and office morale.
Practice changes that improved care while driving revenues.
Asking the right questions in the exam room to bring in new patients.
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
Getting patients to follow treatment plans to improve care & increase profitability.
What the eyes & body tell us about patient emotions.
Key steps to making tele-optometry work.
Conversations that make satisfied patients much more likely.