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  • 1.7K
    The Optometric Minute

    Staff Communications: Fruitful Staff-Patient Phone Conversations

    ROB Optometric Minute Video Series Amir Khoshnevis, OD, of Carolina Family Eye Care, in Charlotte, N.C.,  trains his staff to not only...

  • 1.7K
    ROB Archives

    June 14,2011

    EHR: Practice Growth ToolBy Milton M. Hom, OD, FAAOJason R. Miller, OD, MBA of EyeCare Professionals of Powell, Ohio, discusses how the...

  • 2.3K
    Marketing

    Use “Mindshare” to Create Long-Term, Loyal Patients

    By Michael KarlsrudLock in patients for the long-term by ensuring your practice occupies a greater slice of patient "mindshare".

  • 2.7K
    Staff Management

    Hiring and Firing by the Numbers: Calculate Which Employees are Worth their Weight in Payroll

    By Scot Morris, ODDeciding who to hire and fire should not be a guessing game, or a matter of simply weeding out...

  • 4.4K
    Medical Model

    Enhance Dry Eye Treatment to Better Serve Patients

    By Jeanmarie Davis, ODExpanding your treatment of dry eye can help you provide your patients with improved vision, while opening up a...

  • 2.7K
    The Optometric Minute

    EHR: Practice Growth Tool

    By Jason R. Miller, OD, MBA Jason R. Miller, OD, MBA of EyeCare Professionals of Powell, Ohio, discusses how the software for...

  • 1.6K
    ROB Archives

    June 7,2011

    Best Practices in Prescribing Multi-Focal Contact LensesBy Milton M. Hom, OD, FAAOMilton Hom, OD, FAAO of Azusa, Calif., shares success tips for...

  • 3.5K
    Coding and Billing

    Outsource HR and Billing to Improve Practice Quality and Efficiency

    By Paul Karpecki, OD, FAAO Outsourcing your practice's human resources and billing can allow you to better focus on your role as...

  • 2.5K
    Staff Management

    Legally Safe Employee Termination: Drop Sub-Par Staffers While Protecting Your Practice

    By Pamela Miller, OD, JDYou can safeguard and strengthen your practice by identifying under-performing, or dangerous, employees, and letting them go in...

  • 2.6K
    Medical Model

    Medical Eyecare Opportunity in Optometric Practice

    By Tom SteinerYou have the opportunity to better serve patients, and greatly expand the scope of your practice, by offering medical eyecare....

  • 2.4K
    The Optometric Minute

    Best Practices in Prescribing Multi-Focal Contact Lenses

    By Milton M. Hom, OD, FAAO Milton M. Hom, OD, FAAO of Azusa, Calif., shares success tips for prescribing multi-focal contact lenses...

  • 1.6K
    ROB Archives

    May 31,2011

    The Importance of Making Your Patients Feel SpecialBy Yoongie Min, ODYoongie Min, OD, of Northwest Vision in Columbus, Ohio, discusses how his...

  • 2.9K
    Doctor Patient Relations

    Smart Answers to Your Patients’ Questions about Online Optical Sales

    By Ally Stoeger, ODIt is to your practice's benefit to establish a protocol for answering patient questions about why to buy from...

  • 2.5K
    Marketing

    On-Target Marketing: Strike the Right Marketing Mix to Win New Patients

    By Judith LeeYou have an opportunity to find new patients and solidify your existing patient base by investing in the right combination...

  • 2.6K
    Staff Management

    Total Staff Buy-In: Involve Entire Staff to Reach Practice Sales Goals

    By Jeffrey Kegarise, ODFinding an effective sales strategy is step one to increasing dispensary sales. Step two is aligning the priorities of...

  • 2.3K
    The Optometric Minute

    The Importance of Making Your Patients Feel Special

    By Yoongie Min, OD Yoongie Min, OD, of Northwest Vision in Columbus, Ohio, discusses how his practice increases patient loyalty through a...

  • 4.3K
    ROB Archives

    May 24,2011

    Make a Fair Offer to Make OD Partnerships WorkBy Neil W. Draisin, ODNeil W. Draisin, OD, of Draisin Vision Group in Charleston,...

  • 3.0K
    Search Engine Optimization

    SEO in Action: Your Top 3 SEO Implementation Questions Answered

    By Jason DanielsSearch engine optimization may be easier said than done. ROB and EyeCarePro.net found questions streaming in following the Jan. 31...

  • 3.5K
    Contact Lenses

    Children in Contact Lenses: Introduce and Train Young People to Wear Contact Lenses

    By Jason Miller, OD You have an opportunity to help children and teen patients improve their vision and build family loyalty to...

  • 4.0K
    Frames

    Three Steps to Frame Board Profitability

    By Evan Kestenbaum, MBAWhen organizing your frame board, what works and what doesn't should not be a mystery. Measuring the mix of...

  • 2.4K
    The Optometric Minute

    Make a Fair Offer to Make OD Partnerships Work

    By Neil W. Draisin, OD Neil W. Draisin, OD, of Draisin Vision Group in Charleston, S.C., explains why gaining the buy-in of...

  • 1.7K
    ROB Archives

    May 17,2011

    Business Opportunity of Specialty Care: Pediatrics and Vision TherapyBy Nathan Bonilla-Warford, ODNathan Bonilla-Warford, OD, of Bright Eyes Family Vision Care in Tampa,...

  • 2.7K
    Finances

    Close the Execution Gap: Top 4 Roadblocks to Execution of Business Plans

    By Arthur Geary Taking action on your business plans in a disciplined, effective way enables you to create a more powerful practice....

  • 2.6K
    Practice Metrics

    Establish the Value of Your Practice to Patients

    By Dave Ziegler, ODDemonstrating the value your practice provides can ensure that your patients stick with you for eyewear purchases and beyond....

  • 5.1K
    Finances

    Practice Budget Bootcamp: 3 Steps to Make Budgeting Easy

    By Mark Wright, OD, FCOVD Learning to create a practice budget is the first step to keeping your practice profitable and in...

  • 3.6K
    The Optometric Minute

    Business Opportunity of Specialty Care: Pediatrics and Vision Therapy

    By Nathan Bonilla-Warford, OD Nathan Bonilla-Warford, OD, of Bright Eyes Family Vision Care in Tampa, Fla., shares how the specialty care niches...

  • 2.0K
    ROB Archives

    May 10, 2011

    The Importance of Contact Lens Patients to Your PracticeBy Robert A. Davis, ODRobert A. Davis, OD, of The Eye Center in Pembroke...

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