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  • ROB Archives

    January 19,2011

    Prescribe an Annual Supply of Contact LensesBy Judith LeeBanish talk about boxes. Recommend and authorize your patients to buy annual supplies. It...

  • 1.7K
    ROB Archives

    January 12,2011

    Adjusting the Mix of Contact Lenses : Recommend Daily and Monthly Lens Replacement, Improve Compliance and ProfitsBy Judith LeeAdjusting the Mix of...

  • 1.5K
    ROB Archives

    December 1,2010

    Let Them Touch the Merchandise By Peter Shaw-McMinn, ODMost of us are careful about presenting our products in the proper lighting and addressing...

  • 1.2K
    ROB Archives

    November 1,2010

    Make Your Web Site Effective!By Rick KlebanTo make your web site effective you must first define what you mean by effective. To...

  • 1.6K
    ROB Archives

    October 1,2010

    Build a Digital Strategy for Practice Growth: Overview of Digital Tools By ROB EditorsWebsite Facebook Twitter Yelp…. These are the buzzwords of our time. While...

  • 1.6K
    ROB Archives

    September 1,2010

    Planning the Three Stages of Optometric PracticeBy Bob Schultz, President and CEO, Vision One Credit Union Stage 3: Exiting Practice… SuccessfullyIn the previous two...

  • 1.6K
    ROB Archives

    August 1,2010

    Planning the Three Stages of Optometric PracticeBy Bob Schultz, President, CEO, Vision One Credit UnionWhen graduating optometry school, retiring from practice seems...

  • 2.6K
    ROB Archives

    July 1,2010

    Planning the Three Stages of Optometric PracticeBy Bob Schultz, President, CEO, Vision One Credit UnionWhen graduating optometry school, retiring from practice seems...

  • 1.5K
    ROB Archives

    June 1,2010

    Social Media and the Optometric Practice Why You Need to Get StartedBy ROB EditorsEyecare practitioners are hearing the constant drumbeat that, like...

  • 1.6K
    ROB Archives

    May 1,2010

    Staffing: The Key Issue in All PracticesBy ROB EditorsWhen optometrists are asked what is the biggest challenge they face in running a...

  • 1.4K
    ROB Archives

    April 1, 2010

    Help Us Build a Coding and Billing ResourceBy Mark Wright, OD  The complexities of coding and billing are among the most common...

  • 1.7K
    ROB Archives

    March 1, 2010

    Why Your Practice Should Embrace Electronic Health Records…Now!By ROB EditorsEHR Systems Save Time and Money.An investment now could gain more than $100,000...

  • 2.1K
    Office Environment

    Beyond Paperless: Harnessing the Value of Integrated Technology Throughout the Practice

    Sponsored by Eyefinity / OfficeMate Efficiencies generate cycle of higher quality, greater patient satisfaction, and enhanced profitability It’s time to graduate beyond...

  • 2.5K
    Office Environment

    ‘Spark’ Practice Growth with an Office Makeover

    Sponsored by VSP Global Small Changes Can Make a Huge Impact When it comes to practice growth, we all know that we...

  • 2.3K
    Marketing

    Prescribing From the Chair: Dispensing the Best Lenses Begins in the Exam Room

    By Mark Wright, OD When optometrists treat an eye infection, they prescribe a pharmaceutical agent by brand name: “We are going to...

  • 3.1K
    Marketing

    Make Your Practice a Fixture in Your Community

    By Justin Bazan, ODParticipate in local community activities, and communicate that involvement through online social networks to create a strong foothold in...

  • 4.1K
    Marketing

    Optimize Sales of Plano Sunglasses to Contact Lens Patients

    By Mark HintonImplementing an education-based sales approach can put more contact lens patients into anti-glare, polarized plano sunglasses...

  • 2.6K
    Marketing

    Accommodate Diverse Cultures to Grow Your Practice

    By Kirk L. Smick, OD, FAAOIf your community is like mine, the patients visiting your practice are becoming more diverse. Understanding how to...

  • 2.9K
    Doctor Patient Relations

    The Patient Experience Of Mice and Missions

    By Carole Burns, OD A recent MBA symposium was devoted to delivering world class 
service quality. Our keynote speaker was from the...

  • 2.7K
    Doctor Patient Relations

    Building a Multicultural Practice

    By Manuel Solis, Transitions Optical In many communities across America, growth in an optometric patient base is likely to come from the...

  • 3.1K
    Doctor Patient Relations

    Speak the Language of Patient Compliance

    By Amir Khoshnevis, OD Your words and phrases impact patient compliance. Learn how to communicate eye health recommendations powerfully to convince patients to...

  • 2.5K
    Doctor Patient Relations

    Patient Refunds = Prime Opportunities to Build Patient Loyalty

    By Ally Stoeger, ODPatient complaints offer prime opportunities to showcase your practice’s problem-solving skills, and, through the use of targeted monetary refunds...

  • 2.5K
    Doctor Patient Relations

    Measure Patient Satisfaction, Learn How to Grow Patient Loyalty

    By Ally Stoeger, ODGauging patient satisfaction by the right means will provide you with a roadmap to grow long-term patient loyalty.Use Low-Cost...

  • Doctor Patient Relations

    Get Patients to Commit to Your Recommendations… And Know What to Do When They Won’t

    By Pamela Miller, OD, JD   The power of persuasion can motivate your patients to follow your recommendations, but documenting their actions...

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    Doctor Patient Relations

    Turn Angry Patients Into Practice Advocates

    By Sharon CarterYou have an opportunity to be a hero every time an angry patient walks through your door. Turning that patient's...

  • 2.8K
    Social Media

    Take Control of Your Brand… Online

    By Harvey Moscot, OD ECPs Using Social Media for Practice Growth   BUILD YOUR BRAND ONLINE We do a tremendous amount of...

  • 2.6K
    Social Media

    Finding the Right Media

    By Alan Glazier, OD ECPs Using Social Media for Practice Growth   TEST THE WATERS I began using social media in 2007....

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