Self-Quiz: What Does the Mood in Your Office Say About How Well Your Practice Is Doing?

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By Mark Wright, OD, FCOVD,
and Carole Burns, OD, FCOVD

Jan. 19, 2022

Sometimes, insight comes from the strangest places. While looking at iFunny.com, a chart was presented that was meant to evaluate an individual’s personal well-being. We looked at that and immediately thought that we could adapt it to become a resource to help evaluate a practice.

There are many ways to evaluate your practice. This is just one. (The chart below is our modifications of the original work.)

STEP 1: Start with your entire practice. Identify how you would rate your practice in each of the categories of MOOD, ENERGY LEVEL, PERFORMANCE, COMMUNICATION, ADJUSTING TO PLAN CHANGES and FOCUS. Then, overall, determine if your practice is THRIVING, SURVIVING, STRUGGLING or IN CRISIS.

STEP 2: For more insight, repeat STEP 1 for each major division of your practice. One way to divide your practice is: MANAGEMENT, FRONT OFFICE, CLINIC, DISPENSARY and BACK OFFICE.

STEP 3: For even more insight, repeat STEP 1 for every person in your practice.

STEP 4: Now that you’ve done the evaluations, create a plan to move your practice to the desired level. Make sure you identify an objective measurement so you will know when you’ve achieved your desired level, a time frame and a person responsible for making sure the changes occur.

The sooner you follow through with this plan, the sooner you create the practice of your dreams.