The Optometric Minute

1 Min, 33 Sec Video: Shark Tank’s Robert Herjavec Shares What Will Keep Patients Returning to OD Practices

Insights into why technology like AI is no replacement for a value-driven experience.

March 27, 2024

Shark Tank’s Robert Herjavec shares with ROB Editor-in-Chief Margery Weinstein why it is value-based products and services, rather than technology like artificial intelligence, or other techno bells and whistles, that will keep patients returning for care and optical purchases. Herjavec participated in an Alcon-sponsored TOTAL Event in New Orleans during the week of the 2023 American Academy of Optometry meeting.

This isn’t the first time Robert Herjavec has shared his insights with ROB. Here are three previous interviews:

1 Min, 20 Sec Video: Robert Herjavec on What’s Most Important to Potential New Patients

Shark Tank’s Robert Herjavec Shares How to Plan for a Profitable New Year in Your Practice

Talking Small Business Success with Shark Tank’s Robert Herjavec

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