The Optometric Minute

How Patient Financing Works in a High-End Medical Eyecare Practice

Dec. 18, 2019

Patient financing can help build a high-tech medical eyecare practice by enabling patients to fulfill treatment plans with high out-of-pocket costs. Here is how one OD has the patient financing conversation about CareCredit with patients, and how she has trained staff to do the same.

FACILITATE TREATMENT. Many of the procedures used to treat ocular surface disease are not covered by insurance. Patient financing is a way to make treatment possible for patients.

EDUCATE PATIENTS. In the exam room, after the treatment is prescribed, the doctor should let patients know of the opportunity to pay for the treatment using patient financing.

TRAIN STAFF. Train at least one or two staff members to be adept at talking about patient financing, and taking patients through the application process.

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