The Optometric Minute

How Do I Create an Impressive Office Experience for CL Patients?

Making contact lens care and service a memorable experience

April 10, 2024

Jennifer Tsai, OD, owner of Line of Sight in New York City, shares how she creates an experience for her contact lens patients that differentiates her practice from competitors. This includes a next-generation, digitized system for organizing, storing and pulling contact lens trials. Dr. Tsai was named two years in a row to the Contact Lens Institute’s Visionaries list.

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