Staff Management
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5.4KThe Process My Practice Has Developed to Hire Right
Tips on finding & hiring the best people.
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4.6KBest Boss, Worst Boss: Which Are You?
Self-assessment on the kind of boss you are & how to improve.
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5.3KReading Staff Strengths & Coaching for Improvement
Tips for matching job role with staff member.
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6.7KWhy & How to Implement a Staff Performance Incentive Plan
By Steve Sunder March 13, 2019 Your support staff members often are motivated on their own to help patients, but offering monthly...
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7.2K5 Types of Questions to Ask Job Candidates
Key conversations to have with potential new employees.
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5.8KLaws of Leadership: Tips for Improving How You Manage Your Practice
Leadership lessons to create a more effective team.
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4.4KEmployee Training Lessons for Our Practices from JW Marriott
What a ballet company can teach a hotel--or practice.
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8.8KHow One Practice Manages a High Level of Delegation
One practice's formula for topnotch delegation.
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13.5KThe Employee Incentive Program that Has Fueled Double-Digit Growth
A system for making great patient care & service more likely.
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7.0KWhy & How to Do Staff Team-Building Activities
The wonders team-building can work on your practice.
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7.8K22 Specific Ideas to Incentivize Optical Staff
Money is just one way to motivate. Here are many other ways to incentivize.
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5.8K8 Ways to Create a Wellness Culture in Your Practice
Important role wellness can play in practice success.
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14.8KWhat Appearance Requirements Can You Impose on Employees?
Here's what's OK--and not--to require of employees' appearance.
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11.6K10 Ways to Reward to Retain Part-Time Employees
Keys to making your part-time employees feel valued--so they stick with you.
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7.8KSexual Harassment: Defining & Preventing It in Your Office
Steps to protect your employees & practice.
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4.6KHow I Hired an Associate Who Generates $550,000 in Additional Revenues
Strategies to profitably add a new associate OD.
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7.6K3 Mistakes Employees Make When Answering the Phone
How NOT to let staff repel patients on the phone.
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7.7KStaffing: When It’s Time to Add More & How to Do It
A strategy for determining when you should add employees.
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8.1KStaff Meetings: 7 Essentials to Remember
Tips for more powerful staff meetings.
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6.6KKeys to Motivating Staff to Create a More Profitable Practice
Tips for creating a staff that's ready to better serve patients.
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7.2KHow to Tell if Your Staff is Productive
Find out how well your staff is doing for your patients & practice.
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7.4KThe Benefit of Frequent Staff “Check-Ins”
Why to give staff feedback on an ongoing basis.
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8.5KKey Performance Indicators: What They Are & How to Use Them
What you need to know about creating & using KPIs.
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7.8KHow to Create a Practice Personality that Drives Care & Revenues
By Tami Hagemeyer, ABOC, FNAO May 23, 2018 There is a collective practice personality you and your staff communicate to patients. Here’s...
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8.6KHow & Why to Do a Staff-Planning Retreat
How to pull off an effective planning session with staff.
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3.2KSpend Your Tax Break on Your Best Business Investment: People
Investing in new employees pays off.
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11.2K4 Staff Training Resources
Materials to help you better train your staff.
