Insights From Our Editors
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2.7K3 Essential Coding and Billing Improvements
Coding and billing points to remember. May 29, 2024 Your coding and billing protocols ensure proper documentation of patient visits, and increase...
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1.7KShort-Term Accounts: What They Are & Why You Need One
High-earning place to save money, where you can access it whenever you need it. By Vittorio Mena, OD, MS May 22, 2024...
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1.4K7 Ways to Create a Winning Culture by Investing in Your Best Employees
Encouraging your best team members to stick with you By Bethany Fishbein, OD May 8, 2024 As a practice owner and practice...
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1.3KWhy Efficiency is Critical & 7 Ways Our Practice Improved It
Giving your practice an efficiency boost. By Laurie Sorrenson, OD, FAAO May 1, 2024 Efficiency is incredibly important in our practice. It...
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2.4KWhy All Types of Life Insurance–and How You Use it–Are Not Equal
How best to invest in and manage life insurance. By Vittorio Mena, OD, MS April 24, 2024 With the summer months approaching,...
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1.6KProfit ≠ Cash Flow: Why It’s Important to Understand the Difference
An important distinction to understand in your financial management. By Mick Kling, OD April 17, 2024 Years ago, I received a phone...
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1.4KGetting Comfortable With Conflict
Creating a strategy for the conversations you dread By Bethany Fishbein, OD In my last column, I talked about the importance of...
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1.3KTruthfulness: A Core Value
Making honesty with patients integral to how you do business. By Laurie Sorrenson, OD, FAAO April 3, 2024 Our practice decided that...
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1.0KHow I Help Patients & Generate an Additional $50K Annually
Working toward better outcomes for your AMD patients By Vittorio Mena, OD, MS March 27, 2024 Age-related macular degeneration (AMD) shows no...
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1.3KThe 4 Measures of a Healthy Practice
Quantifying how healthy your practice is. By Mick Kling, OD March 20, 2024 Do you have a healthy practice? How can you...
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2.1KIs Indirect Communication Wrecking Your Office Culture?
An essential change to how you & your team communicate. I know everyone will enjoy reading Dr. Bethany Fishbein’s article about one...
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1.5KBuilding a Visionary Practice with Wally’s Burger Express as Inspiration
Offering an unparalleled patient experience. By Laurie Sorrenson, OD, FAAO March 6, 2024 As I was driving home from the hospital after...
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1.0KIs Job Satisfaction Important?
Why it’s critical that your employees feel a sense of satisfaction with their jobs. By Laurie Sorrenson, OD, FAAO Feb. 28, 2024...
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1.2KYour Response to My ‘Chartaholics’ Column: What is the Root Cause of this Challenge?
Figuring out what causes after-hours charting & finding solutions. By Laurie Sorrenson, OD, FAAO Feb. 21, 2024 I received many e-mails in...
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1.2KValentine to Your Practice: What Do You Love the Most About It?
How do I love thee, practice? Let me count the ways. By Laurie Sorrenson, OD, FAAO Feb. 14, 2024 Valentine’s Day is...
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1.0KHow I Evaluate & Increase Profitability on Eye Drops, Supplements & Other Ancillary Products
Easy way to check & boost profitability on the add-on products you sell.
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1.2K
Are you a “Chartaholic”?
Getting your after-hours charting habit under control. By Laurie Sorrenson, OD, FAAO Jan. 31, 2024 I recently realized that many doctors stay...
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2.5KIs Your Personal Balance Sheet in Order?
Tracking your personal finances as meticulously as you track your practice finances. By Laurie Sorrenson, OD, FAAO Jan. 24, 2024 I usually...
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1.6KThe Most Important Practice Metric
A metric essential for you to track. By Laurie Sorrenson, OD, FAAO Jan. 17, 2024 Remember that article I wrote about my...
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3.1KWhat We Added to our Optical Flow that Improved Patient Care & Efficiency
Improving how patients waiting for an optician are managed. By Laurie Sorrenson, OD, FAAO Jan. 10, 2024 Years ago we had a...
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3.0KA Different Approach to Evaluating Staff & Giving Raises
A better way to give employees feedback & rewards. By Laurie Sorrenson, OD, FAAO Jan. 3, 2024 In the world of optometry,...
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3.3KHow to Get Your Check-In Process to Be Under 2 Minutes
Smoothing & speeding the check-in process. By Laurie Sorrenson, OD, FAAO Dec. 20, 2023 I believe that efficiency in patient check-in processes...
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3.4KThe Magic of “That’s Horrible!”
A phrase that’s exactly what angry patients want to hear. By Laurie Sorrenson, OD, FAAO Dec. 13, 2023 Have you read the...
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2.7KFinding & Sustaining Happiness in Optometry: How Do You Do It?
Creating a career that enables long-term happiness. One of my mentors, colleague, and someone who has become a trusted friend, Bethany Fishbein,...
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2.3KHow to Connect with Each of the 4 Major Personality Types in Your Office
Ensuring you are connecting effectively with each of your employees. By Laurie Sorrenson, OD, FAAO Nov. 29, 2023 The ability to connect...
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1.8KWineries? Optometry? What Do They Have in Common?
What the success of another industry can teach optometry. By Laurie Sorrenson, OD, FAAO Nov. 15, 2023 A couple weekends ago, I...
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2.3KI Hired an Associate Doctor… Now What Do I Do?
Implementing a plan to help new associate ODs succeed. By Laurie Sorrenson, OD, FAAO Nov. 8, 2023 Hiring an associate doctor can...
