July 26, 2023
Teladoc Health, a telemedicine provider, is expanding a partnership with Microsoft to use the company’s artificial intelligence services to automate clinical documentation on the Teladoc platform, according to reporting by Reuters.
Teladoc will use Microsoft’s Nuance Dragon Ambient eXperience, an AI-powered voice-enabled solution that uses the GPT4 AI service, to automatically document patient encounters for final review and sign-off by clinicians.
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“Administrative burden and staff shortages are major reasons why clinicians are leaving the profession,” Teladoc’s chief medical officer, Vidya Raman-Tangella, said in a statement, according to Reuters.
The companies have been collaborating since 2021, when Teladoc integrated its Solo virtual healthcare platform into Microsoft Teams.
