Hear a Power Hour analysis of the Harvard Business Review study on how loyal patients—different from satisfied patients–provide a long-term annuity to your practice.
>>>>Click HERE to Listen>>>>
Learn how to:
• Rate patients 1-2-3-4-5 in loyalty…then convert 4’s to 5’s
• Sort out long-term loyalty from false loyalty
• Decide which type of patients you want—and make it happen!
