Practice Management Channel

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    80/20 Rule: Focus on the Majority Rather than the Outliers

    By Amir Khoshnevis, ODPut energy toward serving the needs of the majority of your patients. Don’t allow a small group of outlier...

  • 3.0K

    Ready to Open a Second Office? Assess Finances and Logistics

    By Monica Allison, OD, FOAAOpening a second office by purchasing a practice can provide additional space and offer access to new patients,...

  • 2.2K

    What Do Patients Consider “Very Important” About Your Reception Area?

    By Carole Burns, OD, FCOVD, and Mark Wright, OD, FCOVDYour staff matters most to patients who are stuck waiting in your reception...

  • 2.1K

    Six Reasons to Switch from Traditional Fax to E-Fax

    By Ally Stoeger, ODSwitching to an online fax machine offers you and your staff a more efficient way of doing business offering...

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    Vendor Partnerships: Strengthen to Gain a Competitive Edge

    By Daniel E. Quon, ODStrong partnerships with vendors can improve service, efficiency and profitability. Tap the expertise of your vendor reps to...

  • 2.8K

    How Many ECPs Recommend AR Lenses Most of the Time?

    By Carole Burns, OD, FCOVD, and Mark Wright, OD, FCOVDMost eyecare professionals, including independent optometrists, along with ophthalmologists and opticians-owned practices, most...

  • Innovative Thinking: Five Mindset Changes To Make Growth Happen

    By D. Penn Moody, ODFor independent optometrists to survive and flourish, we need to overcome antiquated thinking. Here are five mindset changes...

  • 3.8K

    Occupancy Costs: Manage Effectively, Free Up Funds for Practice-Building

    By Ken Krivacic, OD, MBATrack and manage your occupancy costs effectively: You can save money and invest it in areas that provide...

  • 2.9K

    Your Staff: Top Source of New Ideas for Improvement

    By Laurie L. Sorrenson, OD, FAAOYour staff is a wellspring of new ideas, so solicit their ideas with a staff survey. Then...

  • 2.3K

    What is Most Important to Patients in Communication About Vision Benefits?

    By Carole Burns, OD, FCOVD, and Mark Wright, OD, FCOVDPatients value communication that helps them better understand their vision benefits, according to...

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    Tech Tools for Tackling Vision Expo East

    By Cheryl G. Murphy, ODWith Vision Expo East right around the corner, now is the time to conduct pre event planning and...

  • 5.1K

    Staffing Matrix: Cross-Train for Versatility

    By Rachael Click, ODCreate a staffing matrix in which employees easily can move into other job roles. This enables even a small...

  • 2.7K

    Measure Your Capture Rate to Compute Your Profit Potential

    By Eric M. White, ODUse your practice management system and electronic records to accurately measure eyeglasses capture rate. Then make changes to...

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    How Long Do You Keep Patients Waiting in Your Reception Area?

    Measure & improve how long you keep patients in your reception area.

  • 3.1K

    Post-LASIK Education: Let Patients Know They Still Need You

    By Yoongie Min, ODProviding ongoing care for post-LASIK patients keeps them in your practice and ensures that they receive the services and...

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    Vision Therapy: Plan to Expand…and Offer More Services

    Andrea P. Thau, OD, FAAO, FCOVD, of Dr. Andrea P. Thau and Associates in New York City, says when you succeed with...

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    Vision Therapy: A Great Practice Builder

    Andrea P. Thau, OD, FAAO, FCOVD, of Dr. Andrea P. Thau and Associates in New York City, says that if new in...

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    Acquiring the Tools to Practice Vision Therapy

    Andrea P. Thau, OD, FAAO, FCOVD, of Dr. Andrea P. Thau and Associates in New York City, says that to learn more...

  • 4.2K

    Incorporating Vision Therapy Into Your Practice

    By Andrea P. Thau, OD, FAAO, FCOVDVision therapy allows you to improve the lives of children—and build your practice in the process.

  • 3.8K

    Routine or Medical? Have the Conversation with Your Patient

    By Eric Botts, ODUnderstanding when to bill medical insurance versus routine billing can make the difference between profitability and potential revenue loss....

  • 2.3K

    How Compliant Are One-Month Replacement Contact Lens Wearers?

    By Carole Burns, OD, FCOVD, and Mark Wright, OD, FCOVDYour messaging to one-month replacement contact lens wearers seems to need improvement, according...

  • 2.3K

    The Power of Peer-to-Peer Learning

    By Amir Khoshnevis, ODProfessional journals, seminars and optometry conferences can help you to develop your career, but the best practice growth ideas...

  • 7.0K

    Track Your Staffing Costs: A Key to Practice Profitability

    By Ken Krivacic, OD, MBATracking and managing your staff costs is a key to practice profitability. Good planning lets you have the...

  • 2.6K

    How Much Plano Sunwear Are You Selling?

    By Carole Burns, OD, FCOVD, and Mark Wright, OD, FCOVDIndependent ECPs have work to do in plano sunwear sales, according to The...

  • Smart Real Estate Shopping: Read the Fine Print and Negotiate

    By Pamela Miller, OD, JDBefore renting or buying office space, reading the fine print of a lease or purchase agreement can make...

  • 2.2K

    How Satisfied Are Patients With Exams at Independent OD vs. Chains?

    By Carole Burns, OD, FCOVD, and Mark Wright, OD, FCOVDIndependent ODs are leaving a more favorable impression with patients than than corporate-owned...

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    Optometry’s First Virtual Conference: Did You Attend?

    By Cheryl G. Murphy, ODVirtual conferences are here. Learn how to effectively navigate these online events so you and your staff benefit—without...

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