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Amazon’s New Prescription Consultation Services

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Amazon is expanding its healthcare services.

Jan. 24, 2024

Amazon Pharmacy is piloting a program to provide pharmacy consultation services to One Medical providers, specifically for those that see high-risk and complex-care patients through initiatives like the One Medical Seniors at Home program, according to reporting by Sai Balasubramanian, M.D., J.D. in Forbes.

This new pilot program is designed to enable One Medical providers to easily request pharmacist consultations for services such as simple medication reviews or for more complicated needs, such as a comprehensive review of medication interactions.

One Medical is a primary care service that Amazon completed acquisition of in early 2023; the organization provides in-office and 24/7 virtual care services with “the goal of improving the quality and accessibility of primary care and chronic care management,” Balasubramanian writes.

Similarly, notes Balusubramanian, “Amazon Pharmacy has seen success in its mission to transform medication access and management. In October of last year, the organization started piloting faster access via drone delivery, indicating its commitment to continued innovation.”

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