All staff training Articles
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1.8KNews Briefs Archive2 New Complimentary DEI Training Resources Especially for OD Practices
New resources to provide DEI training.
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3.3KPractice ManagementThe Service-Driven Sales Approach that Increased Our Revenue Per Exam 10%
The difference service-driven sales makes to patients & practice profitability.
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2.3KStaff ManagementHow Spotlighting Core Values Resulted in 20% Higher Collections at Front Desk
Spotlighting core values to improve care & profitability.
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6.5KPractice ManagementMy Most Valuable Staff Training & Practice-Building Resource
Staff training resources to grow a profitable practice.
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2.8KStaff ManagementThe Training Strategies Fueling Our Practice’s 4-7% Year-Over-Year Revenue Growth for Last 10 Years
Staff training that fuels practice growth and increased profitability.
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3.2KStaff Management4 Personality Tendencies to Understand to Better Train Staff & Better Serve Patients
Understanding how different personalities respond to expectations.
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4.7KPatient Experience3 Ways to Take Customer Service in Eyecare to the Next Level
3 ODs share how they are exceeding patients' expectations.
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2.4KStaff Management3 Resources that Transformed How I Train Staff
Resources to simplify & strengthen staff training.
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4.1KDry EyeHow to Present Dry Eye Therapies to Patients
Sponsored Content Mark Schaeffer, OD Dry eye therapies change patients’ lives and add significantly to practice profitability. First, however, you must impress...
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6.0KPractice ManagementHow I Increased Net Income 120%, Increased Revenue $150,000 & Saved $36K
Practice investments that change the trajectory of a practice.
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5.5KFrames3 Eyewear Styling Strategies Proven to Increase Multi-Pair Sales 70%
A better way to train opticians to work with patients.
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2.8KInsights From Our EditorsWhy You Should NOT Say “You’re Welcome” to Patients
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 11, 2022 The words we use definitely impact how our patients...
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5.8KStaff ManagementHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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5.4KStaff ManagementThe Culture that Built a Practice with 18.5% Year-Over-Year Net Profit Growth for the Last 5 Years
Creating a culture that spurs better care & profitability.
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3.0KStaff Management6 Ways I Cultivate a High-Performing Staff
Developing the employees your patients & practice need.
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3.5KStaff ManagementThe Trainings Helping Our Youngest Employees Succeed
Giving your youngest employees what they need to succeed.
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4.0KStaff Management3 Ways to Stop Star Employees from Leaving for Post-Pandemic Job Opportunities
Holding onto your most valuable employees long-term.
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3.0KInsights From Our EditorsKeys to Improving Staff Productivity & Retention
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 18, 2021 Over the last year our practices have made many...
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2.3KMyopia Management5 Steps that Have Increased My Ortho-K Fits 12%
Simple actions to attract new Ortho-K patients.
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3.3KStaff Management5 Ways to Find Skills Gaps in Your Staff & Create a Plan to Fill Them
Ensuring staff is ready to exceed patients' expectations.
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3.6KStaff Management5 Staff Training Tips from a Practice with an Average Employee Retention Rate of 10+ Years
Making turning training into a value-add for employees.
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3.3KOphthalmic LensesSecrets to Selling Sports Eyewear from the Owner of a Sports Vision Practice
Eyewear that protects patients from injury & generates revenues.
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4.9KStaff ManagementWhy I Launched My Own Training University–With Resources for Other Practices, Too
New educational resources for you & your staff.
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6.0KStaff ManagementThe 8 Most Important Things We Do to Develop Our Employees
Developing staff for better-served patients & a more profitable practice.
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7.5KStaff Management8 Secrets to Retaining Employees for 15+ Years
Tips for building a team likely to stick with you for many years.
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4.4KThe Optometric MinuteMy 3 Most Important Staff Management Improvements
Ideas for boosting the performance of your employees.
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6.5KStaff ManagementTraining Staff in a Small Office: How to Make a Little Go a Long Way
Tips to help you train with limited resources.
