All staff training Articles
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244Staff ManagementHow Visits to Two Steakhouses Improved Our Staff’s Ability to Sell Premium Eyewear
Learning the value of premium eyewear.
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1.7KStaff ManagementHow We Invest in Our Team to Achieve 28% Net Profitability on $3,600,000 Annual Revenues
Investing in your team to make care & profitability soar.
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390News Briefs ArchiveNew Eyecare Practice Review and Assessment Service
A new service to aid your review process and revenue cycle management.
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598Staff ManagementKeeping Employee Morale Up When a Valued Co-Worker Leaves
Keeping employee departures positive for remaining team members.
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1.4KPractice ManagementThe Industry Partner that Helped Us Achieve 22% Increase in Per-Patient Revenue
Boosting practice performance with the right industry partner.
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326Practice TransitionsWhen Do I Retire? Sometimes Becoming Part of a Larger Organization Can Help Answer that Question.
Retirement planning tips for optometrists
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1.1KContact LensesThe New CL Sales Training that Contributed to Our Highest Grossing Month
Teaching staff a new way of approaching CL sales.
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2.3KFramesAuthenticity in Sales: 3 Changes to Make to Significantly Increase Your Eyewear Capture Rate
Keys to improving optical sales.
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1.1KPractice ManagementThe Services Helping ODs Sustain & Enhance 35-40% Annual New Patient Growth
The added support you need to propel strong growth.
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894Managed CareTaking Per-Patient Revenue from $264 to $567+: Training Your Team
Preparing your team to become a direct-care practice.
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1.9KManaged CareHow We Are Trying to Offset the Impact of Medicare Cuts on Our Practice
Managing the negative impact of low reimbursements.
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1.4KStaff ManagementHow I Brought the Legendary Ritz-Carlton Customer Experience to My Practice
Low-to-no cost ways to create a winning patient experience.
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1.7KPractice Management5 Concrete Steps We Take in Our Office to Put DEI Principles Into Action
What you can do to make DEI a reality in your office. By Bilal Ahmad, OD March 6, 2024 It’s one thing...
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4.5KNews Briefs ArchiveNew Optician Development Program Available
New resource for developing your opticians.
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2.0KStaff ManagementHow We Are Educating the Next Generation of ODs AND Seeing 4-5 More Patients Daily
Training fourth-year optometry students & transforming your ability to delegate.
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1.9KStaff ManagementHow Cross-Training Employees Enables Us to Generate at Least $1,000 More Daily
Cross-training employees to improve care & maximize profitability.
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2.9KStaff ManagementHow to Tap Into Training that Took 1 Practice’s Multi-Pair Sales from 8% to 22%
Transformative staff training tools that can change your practice.
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2.6KPractice Management4 Steps to Improve Your Relationship with Vendor Reps to Enhance Care & Profitability
Tapping the expertise of your practice's vendor reps.
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2.9KStaff ManagementCommunication Training Resources that Changed My Practice
Communication training that can transform a practice.
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1.7KNews Briefs Archive2 New Complimentary DEI Training Resources Especially for OD Practices
New resources to provide DEI training.
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3.1KPractice ManagementThe Service-Driven Sales Approach that Increased Our Revenue Per Exam 10%
The difference service-driven sales makes to patients & practice profitability.
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2.2KStaff ManagementHow Spotlighting Core Values Resulted in 20% Higher Collections at Front Desk
Spotlighting core values to improve care & profitability.
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6.3KPractice ManagementMy Most Valuable Staff Training & Practice-Building Resource
Staff training resources to grow a profitable practice.
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2.7KStaff ManagementThe Training Strategies Fueling Our Practice’s 4-7% Year-Over-Year Revenue Growth for Last 10 Years
Staff training that fuels practice growth and increased profitability.
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3.0KStaff Management
4 Personality Tendencies to Understand to Better Train Staff & Better Serve Patients
Understanding how different personalities respond to expectations.
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4.5KPatient Experience3 Ways to Take Customer Service in Eyecare to the Next Level
3 ODs share how they are exceeding patients' expectations.
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2.3KStaff Management3 Resources that Transformed How I Train Staff
Resources to simplify & strengthen staff training.
