Off-Site Retreats: Tune-Up Your Practice Performance
By Amir Khoshnevis, ODAn off-site executive or staff retreat can sharpen your practice's focus. Here are the elements to make it work.
2.9K
Staff Management
Staff Retreats: Teambuilding and Talent Enhancement Tool
By Mike Rothschild, ODA purposeful, well organized staff retreat can offer teambuilding and important planning for a more profitable future. An upcoming...
3.2K
Staff Management
On a Mission: Craft a Mission Statement to Reach Practice Goals
By Thomas F. SteinerAn effective mission statement will guide your practice on the path to profitability.
3.1K
Staff Management
Put Me In, Coach: How Professional Coaching Can Make You a Winning Team
By Kristen Bentley, OD, CPCCProfessional coaching can motivate both you and your staff. How coaching services can pay off big time.
2.6K
Staff Management
Encourage Positivity: Re-Focus or Eliminate Negative Employees
By Rachael Click, ODEmployees with a positive attitude create an office with a positive vibe--which patients respond to. Encourage an upbeat staff,...
2.0K
Staff Management
Can a Business Recover from Bedbugs? Yes–with an Effective Staff Response
By Brian Chou, OD, FAAOIt's not a mistake that sinks you with patients; It's a staff that doesn't know service recovery. Here’s...
2.9K
Staff Management
Your Staff: Top Source of New Ideas for Improvement
By Laurie L. Sorrenson, OD, FAAOYour staff is a wellspring of new ideas, so solicit their ideas with a staff survey. Then...
2.6K
Staff Management
Train Employees to Provide Consistently Superior Service
By Elaine Happ, OD, and Melonie Carlson, CPOAHire employees according to baseline qualifications, then train them to maximize their potential. This pays off...
