Bad news delivery strategies for optometrists.
Technology that changes how CL patients interact & purchase from you.
New findings that call into question doctors' communication skills.
The best way to inform patients of potentially upsetting news.
Building bonds that create an abundance of returning patients.
Guidance from outside optometry that helped change an OD's career.
Technology that changes the trajectory of a practice.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 25 2022 Patients benefit when they fully understand their diagnosis and...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 11, 2022 The words we use definitely impact how our patients...
Books that can change your practice management perspective.
Additions to your practice that will transform the patient experience.
Strategies that make good patient outcomes more likely.
Wearing a mask that doesn't interfere with communication.
Technology that improves the insurance verification & communication process.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD April 14, 2021 Communication is an integral part of succeeding as an...