All workforce management Articles
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491Staff ManagementKeeping Employee Morale Up When a Valued Co-Worker Leaves
Keeping employee departures positive for remaining team members.
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2.3KInsights From Our EditorsWhat Motherhood Teaches You About Managing Widely Differing Personality Types
By Laurie Sorrenson, OD, FAAO May 10, 2023 As a mother of two wonderful sons and an amazing stepdaughter, I have gained...
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2.8KStaff ManagementHow to Tap Into Training that Took 1 Practice’s Multi-Pair Sales from 8% to 22%
Transformative staff training tools that can change your practice.
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6.1KPractice Management4 Things Ted Lasso Does That Our Practices Need to Do Too
Lessons in spurring your practice team to greatness.
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8.0KPractice Management3 Practice Mistakes Costing Me Thousands of Dollars that I Turned Around
Identifying & correcting dire management mistakes.
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2.7KInsights From Our Editors4 Trends Shaping Our Workplace
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 18, 2022 The workplace is changing, thanks to the pandemic and...
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3.8KStaff Management4 Ways to Follow Ted Lasso’s Lead to Create Engaged & Productive Employees
What Ted Lasso can teach us about creating a fun workplace.
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3.0KPractice ManagementLeadership Challenges I Met to Boost Annual Gross Revenue 20%
Solutions to challenges that changed the trajectory of one practice.
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3.3KStaff ManagementThe Biannual Staff Meetings Powering a Practice with a $500+ Per Patient Revenue
Staff meetings that produce measurable results.
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2.9KInsights From Our EditorsReader Survey Results: This Is How Many of You Close for Lunch
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD March 16, 2022 Closing for lunch can offer a nice midday break...
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5.6KStaff ManagementHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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2.6KPractice Management3 Strategies We Use to Overcome Independent Optometry’s 3 Toughest Challenges
By Miki Lyn Zilnicki, OD, FCOVD, and Jessica Licausi, OD, FAAO, FCOVD March 2, 2022 Sustaining a profitable independent practice is an...
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5.2KStaff ManagementHow I Boosted My Practice’s Efficiency 25+% By Moving 3 Staff Positions Offsite
The big gains you can realize from remote positions.
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2.7KInsights From Our EditorsHow to Determine If Staff Are Giving Away Money Via Unauthorized Write-Offs
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 23, 2022 Your staff may be giving away practice money through...
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2.7KInsights From Our EditorsWhen Are Employee Demands for More Money Worth Meeting?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 16, 2022 In the midst of the Great Resignation, it’s an...
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1.8KPodcastsHow to Use Customized Video Training for Staff
Using video to take training to the next level.
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3.5KInsights From Our EditorsHow to Identify Your Most Valuable Employees
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Jan. 26, 2022 Do you know which employees are most valuable, or...
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3.8KStaff Management4 Mental Health Signs the Pandemic Is Getting to Your Staff & What to Do
Catching & helping mental health challenges in your practice.
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2.5KInsights From Our EditorsDo This to Quickly Identify Disengaged New Hires
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Jan. 12, 2022 Hiring is in the top three issues facing practices...
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5.8KPractice ManagementThe 4 Most Likely Ways Your Practice Will Get Into Legal Trouble
Protecting your practice from costly lawsuits.
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2.8KStaff ManagementThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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3.0KInsights From Our EditorsHow to Train Employees to Respond to Patient Questions & Requests
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 10, 2021 Patients come to your employees with many questions and...
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3.9KStaff Management4 Ways I Established Trust With Staff to Build a $1 Million+ Practice
The bonds of trust that grew a $1 million+ practice.
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2.9KInsights From Our EditorsHow to Identify & Address Your Leadership Blind Spots
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 20, 2021 You may be falling short as practice leader in...
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4.3KInsights From Our EditorsHow to Retain Your Team During “The Great Resignation”
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 22, 2021 Employment opportunities have opened up, making it harder for...
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2.8KStaff Management6 Ways I Cultivate a High-Performing Staff
Developing the employees your patients & practice need.
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3.6KInsights From Our EditorsHow to Identify & Retain Your Top-Performing Employees
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 25, 2021 If you have noticed that it’s getting harder to...
