All Ritz-Carlton Articles
-
1.3KStaff ManagementHow I Brought the Legendary Ritz-Carlton Customer Experience to My Practice
Low-to-no cost ways to create a winning patient experience.
-
773Staff ManagementHow I Became a Chief Accountability Officer & Why You Should Become One, Too
How to be accountable for everything that happens in your office.
-
6.6KPractice Management3 Ideas from Outside Optometry = $2,600 More Monthly
Business ideas that can generate significant additional profitability.
-
2.6KInsights From Our EditorsWhy You Should NOT Say “You’re Welcome” to Patients
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 11, 2022 The words we use definitely impact how our patients...
