Using emotional culture inventory surveys.
Making honesty with patients integral to how you do business. By Laurie Sorrenson, OD, FAAO April 3, 2024 Our practice decided that...
Creating a culture conducive to happiness & profitability.
Specific actions to help employees find purpose and become more engaged. By Laurie Sorrenson, OD, FAAO August 30, 2023 In my last...
Secrets to engaging employees to keep them for years.
Leadership solutions to provide better care & grow your practice.
By ROB Editors March 15, 2023 Training and managing staff is one of the most challenging parts of practice ownership. Here’s what...
Staff training resources to grow a profitable practice.
Staff meetings that produce measurable results.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 18, 2021 Over the last year our practices have made many...