All patient service Articles
-
2.1KContact LensesHow We Increased Our Opticians’ Biweekly Sales by More Than $5K
Optical dispensary profitability strategies.
-
3.9KFrom Our EditorsWhat We Added to our Optical Flow that Improved Patient Care & Efficiency
Improving how patients waiting for an optician are managed. By Laurie Sorrenson, OD, FAAO Jan. 10, 2024 Years ago we had a...
-
4.2KFramesThe Real Story of How Bad Customer Service Triggered the Founding of LensCrafters
How a customer-service focus helped launch LensCrafters.
