All patient relations Articles
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3.4KNews BriefsIs ChatGPT Better At Communicating with Patients than Doctors?
New findings that call into question doctors' communication skills.
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5.6KMetricsHow I Created a Practice with 90% Patient Retention Rate
Building bonds that create an abundance of returning patients.
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5.0KFrom Our EditorsWhy an OD Needs to Understand Personality Behavior Disorders
Personality Behavior Disorders By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 26, 2022 Have you ever had a patient...
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3.9KPatient Engagement4 Ways to Be More Emotionally Intelligent & Get More Returning Patients & Referrals
Approaching patient interactions with greater emotional intelligence.
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5.0KOffice Design3 Ways I’m Creating a 21st Century Office & Projecting to Generate $100,000+ in the Process
Changes that modernize & greatly improve a practice.
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4.7KOffice DesignThe Front-Desk Renovation Enabling 80% Self Check-In & 1 Fewer Employee
The front-desk transformation pleasing patient & improving efficiency.
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3.6KMetricsLessons I Learned that Increased My Profitability By $85,000+ Annually
Practice changes that improved care while driving revenues.
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4.9KPatient EngagementThe 4 Most Powerful Ways I Prescribe from the Chair & Contribute to an 82% Eyewear Capture Rate
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
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5.1KPresbyopiaHow I Am Creating a Presbyopia-Focused Practice
How one doctor is focusing on presbyopia care as a key to practice growth.
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5.7KMarketing10 Ideas for Using Live-Streaming Video to Market Your Practice
Help jump-starting marketing via live-streaming video.
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4.5KGeneral Management“It’s In Our DNA”: An Optometric Family & the Industry Partner that Has Made a Huge Difference
An optometric family shares the secrets of its success.
