New findings that call into question doctors' communication skills.
Building bonds that create an abundance of returning patients.
How easy is it for patients to communicate with you?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 26, 2022 Have you ever had a patient who loved you...
Approaching patient interactions with greater emotional intelligence.
Changes that modernize & greatly improve a practice.
Findings on how doctors are often treated.
The front-desk transformation pleasing patient & improving efficiency.
Practice changes that improved care while driving revenues.
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
Nov. 18, 2020 The pandemic is causing great anxiety for many people, including your patients. When they visit your practice they may...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Professional Editors, Review of Optometric Business Oct. 28, 2020 Marketing that asks...
How one doctor is focusing on presbyopia care as a key to practice growth.
Examples of how to market your practice during an ongoing crisis.
Giving patients what they most need in the moment we're in.
How you can continue to wow patients during a turbulent time.
Help jump-starting marketing via live-streaming video.
An optometric family shares the secrets of its success.