All human resources Articles
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583Staff ManagementKeeping Employee Morale Up When a Valued Co-Worker Leaves
Keeping employee departures positive for remaining team members.
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596Staff ManagementWhat Every Optometry Practice Should Know About Pregnant Workers Fairness Act
Pregnant Workers Fairness Act (PWFA) accommodations to be aware of.
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755Staff ManagementFreedom of Speech and Workplace Violence – A Dangerous Election Season Tango
Freedom of speech in the workplace.
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736Staff ManagementAnswers to 11 Common Questions About Employee Vacation Time Rights
How to balance patient care with employee time-off requests.
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1.2KStaff ManagementAn Employee Is Symptomatically Sick. Post-Pandemic, Should They Interact With Patients?
Creating an office policy for sick employees.
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1.1KStaff ManagementHow to Let an Employee Go Without Endangering Your Practice
Protecting your practice when terminating an employee.
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2.1KStaff Management
3 Ways We Serve as Role Models for Our Employees to Create the Practice We Want
Modeling professional behavior for staff.
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1.4KStaff ManagementHow We’re Empowering Our Employees to Do What They Do Best
Freeing employees to focus on helping patients.
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1.7KStaff ManagementHow to Conduct a “Stay Interview” with Employees
A way to ensure the employees you rely on stick with you.
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2.7KStaff Management“Your Interview Is Here… And They Have Pink Hair!”
Rethinking what it means to look "professional."
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2.4KInsights From Our Editors3 Steps to Successfully Having a Tough Conversation
By Laurie Sorrenson, OD, FAAO August 9, 2023 Hey there! We’ve all been in situations where we must tackle a difficult conversation...
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4.1KInsights From Our EditorsHow to Be a Boss Employees Won’t Quit
By Laurie Sorrenson, OD, FAAO July 26, 2023 When you look at the research on employee retention, one thing usually stands out...
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3.3KStaff ManagementWhat to Ask & NOT Ask During Job Interviews with Prospective Employees
How NOT to get yourself into trouble when interviewing potential employees.
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866News Briefs ArchiveNew Limitations on What You Can Ask of Employees in Severance Agreements
Change to law impacting severance agreements.
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2.8KStaff ManagementHow We Kept 25 of 29 Team Members Through the Great Resignation
What employees told 1 practice about why they chose them--and stayed.
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3.0KStaff Management3 Out-of-the Box Hiring Strategies Enabling Us to Do More in Less Time & With Fewer Resources
Unconventional hiring strategies that delivered better care & higher profitability.
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2.8KInsights From Our Editors3 ODs on Transformative Staff Management Improvements
By ROB Editors March 15, 2023 Training and managing staff is one of the most challenging parts of practice ownership. Here’s what...
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3.4KInsights From Our Editors3 Activities to Assess & Boost Employee Engagement
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 30, 2022 Engagement for both team members and patients is essential...
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2.7KStaff ManagementThe Training Strategies Fueling Our Practice’s 4-7% Year-Over-Year Revenue Growth for Last 10 Years
Staff training that fuels practice growth and increased profitability.
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2.6KStaff ManagementStaff Management Changes that Reduced Accounts Receivables By 50%
Improving staff engagement & productivity with two key training strategies.
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2.2KInsights From Our EditorsDo This to Proactively Manage “Quiet Quitting”
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 14, 2022 “Quiet quitting” is a new name for an old...
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3.2KInsights From Our Editors
Dos & Dont’s for Negotiating Job Offers
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 22, 2022 When negotiating job offers, you want to arrive at...
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3.6KPractice Management3 Independent Optometry Challenges I Met to Secure 30% Discount on Inventory & Better Manage Stress
Surmounting independent optometry's greatest challenges.
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1.8KPodcastsHow to Use Customized Video Training for Staff
Using video to take training to the next level.
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2.6KInsights From Our EditorsDo This to Quickly Identify Disengaged New Hires
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Jan. 12, 2022 Hiring is in the top three issues facing practices...
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4.3KNews Briefs ArchiveCan You Ask a Job Applicant About Their Vaccination Status?
Do you have the legal right to ask job candidates about vaccination status?
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2.8KStaff ManagementThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
