All hr Articles
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521From Our EditorsBeyond the Phones: Train Remote Assistants for Scribing, Marketing, HR
Once your remote team has mastered patient communications, a structured approach to expanding their role can transform your practice’s capacity—without overwhelming your...
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1.2KStaff ManagementContented Cows Give Better Milk: A Tool to Help You Create Engaged Teams
Creating engaged teams that keep your patients engaged too.
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2.6KFrom Our EditorsOne Question That’s Changing the Way I Lead
Uncovering hidden insights through honest feedback.
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1.6KStaff ManagementThe Mindset Change that Vastly Improved My Ability to Manage Employee Termination
Employee termination best practices.
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1.8KStaff ManagementHow Firing the Bad Apples Can Enhance Employee Satisfaction & Profitability
Maintaining employee satisfaction.
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1.6KStaff Management12 Actions to Take to Retain Talented Employees
Retaining your best employees.
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1.4KStaff ManagementKeeping Employee Morale Up When a Valued Co-Worker Leaves
Keeping employee departures positive for remaining team members.
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1.6KStaff ManagementFreedom of Speech and Workplace Violence – A Dangerous Election Season Tango
Freedom of speech in the workplace.
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1.4KStaff ManagementAnswers to 11 Common Questions About Employee Vacation Time Rights
How to balance patient care with employee time-off requests.
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2.6KStaff Management
3 Ways We Serve as Role Models for Our Employees to Create the Practice We Want
Modeling professional behavior for staff.
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3.0KStaff ManagementEasy-to-Overlook Equal Employment Opportunity Guidelines that Could Get Your Practice Into Trouble
Employment guidelines essential for your practice to follow.
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2.0KStaff ManagementHow We’re Empowering Our Employees to Do What They Do Best
Freeing employees to focus on helping patients.
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3.3KStaff Management“Your Interview Is Here… And They Have Pink Hair!”
Rethinking what it means to look "professional."
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2.8KStaff ManagementRemote, Offshore, Virtual…Protecting Your Practice in The New World of Staffing
Protecting your practice while optimizing remote employees.
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3.0KFrom Our Editors3 Steps to Successfully Having a Tough Conversation
By Laurie Sorrenson, OD, FAAO August 9, 2023 Hey there! We’ve all been in situations where we must tackle a difficult conversation...
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3.5KStaff Management3 Out-of-the Box Hiring Strategies Enabling Us to Do More in Less Time & With Fewer Resources
Unconventional hiring strategies that delivered better care & higher profitability.
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3.3KFrom Our Editors3 ODs on Transformative Staff Management Improvements
By ROB Editors March 15, 2023 Training and managing staff is one of the most challenging parts of practice ownership. Here’s what...
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4.4KFrom Our Editors3 Activities to Assess & Boost Employee Engagement
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 30, 2022 Engagement for both team members and patients is essential...
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3.2KStaff ManagementThe Training Strategies Fueling Our Practice’s 4-7% Year-Over-Year Revenue Growth for Last 10 Years
Staff training that fuels practice growth and increased profitability.
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3.2KStaff ManagementStaff Management Changes that Reduced Accounts Receivables By 50%
Improving staff engagement & productivity with two key training strategies.
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3.5KStaff ManagementThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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3.6KStaff ManagementThe New On-Demand HR Help Providing Essential Support for Practices
A new service offering key HR support to ODs.
