All doctor-patient-relations Articles
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1.2KPatient EngagementThe Role of Emotions in Optometric Practice: Understanding Patient Decisions
The impact of emotions in your patient interactions.
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1.2KPatient EngagementTurn Your Patients into Raving Fans
Giving patients an experience worth returning to.
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1.3KPatient EngagementMore Successful Patient Conversations in Three Easy Steps
Effective patient conversations in eye care.
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814Patient EngagementWhat Does It Take to Delight Patients? Tips Plus 1 Way to Really Separate Your Practice from Competitors.
Enhancing patient experience in optometry.
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3.6KPatient EngagementEmpowering the Patient
Providing outcome-based healthcare by empowering the patient.
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1.5KGeneral Management3 Modernizing Investments Adding at Least $1,700 Per Month
Eyecare technology advancements for enhanced patient experience.
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3.0KFrom Our Editors
The Biggest (& most often overlooked) Reason Patients Follow Your Recommendations…or Don’t
The impact of addressing patient concerns.
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1.2KPatient EngagementMastering the Art of Delivering Bad News to Patients
Bad news delivery strategies for optometrists.
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1.5KPatient EngagementTwo Word Changes that Transformed Our Patient Compliance & Increased Product Sales 30%+
The huge impact of a small change in words.
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4.9KCold Start21st Century Office Experience that Enabled a Cold-Start to Grow 26,000 Strong Patient Base in 10 Years
A few key ways to bring your practice into the 21st century.
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3.6KPatient EngagementHow I Use Emotional Intelligence to Create a Practice with 90% Patient Retention Rate
The important role played by EQ in retaining patients long-term.
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3.7KPatient Engagement10 Things to Build Both Credibility with Patients & Long-Term Practice Profitability
Building patient relationships that prime your practice for growth.
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3.2KMyopia Management6 Steps to Walk Parents Through Myopia Management Decision
What parents need to know about Ortho-K vs. other myopia management.
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6.1KPatient Engagement
The Best Way to Break 3 Kinds of Bad News to Patients
The best way to inform patients of potentially upsetting news.
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5.5KMetricsHow I Created a Practice with 90% Patient Retention Rate
Building bonds that create an abundance of returning patients.
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1.9KPatient Engagement
Do these 6 Things to Deliver Care to Children that Brings Families Back to Your Practice
Creating office experiences that make families want to return.
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3.7KPatient Engagement4 Ways to Be More Emotionally Intelligent & Get More Returning Patients & Referrals
Approaching patient interactions with greater emotional intelligence.
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2.1KPatient EngagementHow I Help Patients by Educating Them & Generate $55K Annually in the Process
Delivering patient education that improves both care & profitability.
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3.1KPatient EngagementHave These 3 Conversations with Parents to Grow Your Practice
Conversations with parents that can change a practice's growth trajectory.
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4.3KMarketing6 Actions We Take to Maintain a 75-80% Patient Return Rate
Actions to take to keep patients coming back for more.
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5.1KOffice Design2 Office Upgrades that Boosted Optical Sales 15% & Increased New Appointments
Office environment changes that spur optical sales & new appointments.
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4.9KCo-ManagementHow Do You Transition to Patient-Centered Care? Here’s How One OD Is Doing It.
Using a healthcare registry to deliver patient-centered care.
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2.5KPatient Engagement6 Ways We Create Lifelong Patients in Our Practice
Creating lifelong patients who are loyal to your practice.
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2.8KPatient EngagementDo These 3 Things to Relax a Patient for a Better Exam & Better Mindset for Optical Shopping
Helping patients relax to create better, more profitable office visits.
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4.6KOffice DesignThe Front-Desk Renovation Enabling 80% Self Check-In & 1 Fewer Employee
The front-desk transformation pleasing patient & improving efficiency.
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3.3KPatient EngagementDo These 3 Things to Ensure Patients Follow Your Treatment Plans & Return for Care
Strategies that make good patient outcomes more likely.
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5.5KPatient EngagementAsk These 3 Questions in the Exam Room to Boost Care & Profitability
Conversations that move the needle on care & profitability.
