Creating a strategy for the conversations you dread By Bethany Fishbein, OD In my last column, I talked about the importance of...
A phrase that’s exactly what angry patients want to hear. By Laurie Sorrenson, OD, FAAO Dec. 13, 2023 Have you read the...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 29, 2019 Work groups at their best are cooperative and productive....