All communication skills Articles
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1.9KProfessional DevelopmentThe Most Effective Way to Maximize Learning from Business Books in Your Optometry Practice
Professional development through book reviews.
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2.3KFramesAuthenticity in Sales: 3 Changes to Make to Significantly Increase Your Eyewear Capture Rate
Keys to improving optical sales.
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546Doctor Patient RelationsMastering the Art of Delivering Bad News to Patients
Bad news delivery strategies for optometrists.
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1.5KInsights From Our EditorsGetting Comfortable With Conflict
Creating a strategy for the conversations you dread By Bethany Fishbein, OD In my last column, I talked about the importance of...
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2.8KStaff ManagementCommunication Training Resources that Changed My Practice
Communication training that can transform a practice.
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4.7KDoctor Patient RelationsThe Best Way to Break 3 Kinds of Bad News to Patients
The best way to inform patients of potentially upsetting news.
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1.5KNews Briefs ArchiveHow Well Do Most Americans Communicate With Their Doctors?
How easy is it for patients to communicate with you?
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3.0KStaff Management4 Personality Tendencies to Understand to Better Train Staff & Better Serve Patients
Understanding how different personalities respond to expectations.
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2.9KInsights From Our EditorsWhat Is the Best Way to Educate Patients in the Exam Room?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 25 2022 Patients benefit when they fully understand their diagnosis and...
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2.6KInsights From Our EditorsWhy You Should NOT Say “You’re Welcome” to Patients
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 11, 2022 The words we use definitely impact how our patients...
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3.6KInsights From Our EditorsWords Matter: How to Communicate Exactly What You Mean to Patients, Staff & Others
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD April 14, 2021 Communication is an integral part of succeeding as an...
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2.9KPractice MetricsThe Technology Helping Our Practice Stay on an Upward Trajectory
Sponsored Content By Larry Golson, OD Oct. 14, 2020 A practice primed for a high level of patient care and revenue growth...
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3.6KInsights From Our EditorsBusiness Communication: How Well Do You Really Hear & Express Yourself?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 30, 2019 Communicating with staff, patients and industry partners, like vendors,...
