Making it a win-win By Bethany Fishbein, OD April 9, 2025 Leadership is full of tough decisions, and sometimes that means taking...
Does being a business owner make sense for you? By Vittorio Mena, OD, MS March 26, 2025 A few months back, I...
Uncovering hidden insights through honest feedback.
Mindset and leadership perception By Bethany Fishbein, OD Feb. 12, 2025 A few months ago, I wrote about FLOWN. It’s still one...
Setting meaningful goals for optometry practices By Bethany Fishbein, OD Jan. 8, 2025 It’s the second week of January– have you set...
Transforming optometry practices: The power of saying yes to bold ideas By Bethany Fishbein, OD Dec. 11, 2024 Imagine if every time...
Strategic planning for optometry practices By Bethany Fishbein, OD Nov. 13, 2024 This time of year, many of my conversations with practice...
Productivity hacks for optometry practice owners: Tools to streamline your work By Bethany Fishbein, OD Oct. 9, 2024 The topics of feeling...
Customer service token theory and optometry best practices By Bethany Fishbein, OD Sept. 11, 2024 I spoke with a doctor recently who...
Optometry practice challenges By Laurie Sorrenson, OD, FAAO Sept. 4, 2024 There are many challenges an OD will confront as a practice...
Using emotional culture inventory surveys.
The impact of addressing patient concerns.
Optometry office feedback strategies for patient and staff satisfaction. By Bethany Fishbein, OD June 12, 2024 Most offices are aware of the...
Encouraging your best team members to stick with you By Bethany Fishbein, OD May 8, 2024 As a practice owner and practice...
Creating a strategy for the conversations you dread By Bethany Fishbein, OD In my last column, I talked about the importance of...
An essential change to how you & your team communicate. I know everyone will enjoy reading Dr. Bethany Fishbein’s article about one...
Creating a career that enables long-term happiness. One of my mentors, colleague, and someone who has become a trusted friend, Bethany Fishbein,...
The Perfect Girl vs. The Brave Boy “We are raising our girls to be perfect, and we’re raising our boys to be...
Rethinking what it means to look "professional."
By Laurie Sorrenson, OD, FAAO August 9, 2023 Hey there! We’ve all been in situations where we must tackle a difficult conversation...