{"id":18087,"date":"2018-03-12T11:17:53","date_gmt":"2018-03-12T15:17:53","guid":{"rendered":"http:\/\/www.reviewob.com\/?p=18087"},"modified":"2018-03-13T15:51:02","modified_gmt":"2018-03-13T19:51:02","slug":"tips-building-technician-support-staff","status":"publish","type":"post","link":"https:\/\/reviewob.com\/tips-building-technician-support-staff\/","title":{"rendered":"Tips on Building Your Technician Support Staff"},"content":{"rendered":"<p><strong>March 14, 2018<\/strong><\/p>\n<p>Increasing the number of technicians in your practice can help doctors stay on time, offering you extra support for optical hand-offs, testing and scribing. Costs for the additional staff can be recouped with a few extra tests, or a couple more patients, per day. The increased doctor support means better care and less wait time for patients to start their appointments.<\/p>\n<table style=\"width: 771px;\" border=\"0\" cellspacing=\"10\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td style=\"vertical-align: top; width: 361px;\">\n<h5 class=\"call-out \">Increase Tech-to-Doctor Ratio<\/h5>\n<\/td>\n<td style=\"vertical-align: top; width: 359px;\">\n<h5 class=\"call-out \">Develop Staff from Within<\/h5>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; width: 361px;\">\n<div id=\"i_82846834\" style=\"width: 360px; height: 258px; max-width: 100%; max-height: 100%;\"><\/div>\n<p><script type=\"text\/javascript\" src=\" https:\/\/services.fliqz.com\/smart\/20100401\/applications\/c2631ea4-1a41-4e8a-8245-7b43b5ce25f9\/assets\/2913f8b2d2a346919af43c79473ef2b2\/containers\/i_82846834\/smarttag.js?width=100%25&amp;height=100%25\"><\/script><\/td>\n<td style=\"vertical-align: top; width: 359px;\">\n<div id=\"i_52310305\" style=\"width: 360px; height: 258px; max-width: 100%; max-height: 100%;\"><\/div>\n<p><script type=\"text\/javascript\" src=\" https:\/\/services.fliqz.com\/smart\/20100401\/applications\/c2631ea4-1a41-4e8a-8245-7b43b5ce25f9\/assets\/be72dcd54620439cbdf24dd4f12aa5f5\/containers\/i_52310305\/smarttag.js?width=100%25&amp;height=100%25\"><\/script><\/td>\n<td style=\"vertical-align: top; width: 3px;\"><\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; width: 361px;\">\n<p class=\"paragraph\"><strong>MORE THAN ONE TECH PER DOCTOR. <\/strong>Having two, or even three, technicians per doctor means more help moving patients around the office, taking imaging and aiding optical hand-offs.<strong><br \/>\n<\/strong><\/p>\n<p><strong>IMPROVE PATIENT CARE.<\/strong> More technicians mean less need for patients to come back for additional testing, or for the doctor to run behind schedule.<\/p>\n<p><strong>COSTS EASILY RECOUPED.<\/strong> A few extra tests per day, or a few extra patients per day, can recoup the costs of salary for an additional technician.<\/p>\n<p>&nbsp;<\/td>\n<td style=\"vertical-align: top; width: 359px;\">\n<p class=\"paragraph\"><strong>PROMOTE FROM WITHIN. <\/strong>Promotion to lead technician can create a well-qualified lead trainer for other technicians.<\/p>\n<p><strong>EDUCATE TECHNICIANS.<\/strong> Consider sponsoring certification for technicians to advance the learning curve, and make them even more able to provide a helping hand.<\/p>\n<p><strong>SHOW BUSINESS CASE TO PARTNERS.<\/strong> Explain to skeptical partners why it&#8217;s worthwhile to invest in additional technicians, and how easily they can pay for themselves.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"paragraph\">\n<\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; width: 361px;\"><\/td>\n<td style=\"vertical-align: top; width: 359px;\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Scott Huffer, OD,<\/strong> is a partner with with<a href=\"http:\/\/www.abettervision.com\" target=\"_blank\" rel=\"noopener noreferrer\"><strong> Drs. Helfman, Lasky &amp; Associates<\/strong><\/a> in Nashua, N.H. To contact: <strong><a href=\"mailto:eyedocscott@gmail.com\">eyedocscott@gmail.com<\/a><\/strong><\/p>\n<p><strong>Kelly MacDonald, OD<\/strong>, is a partner with <a href=\"http:\/\/www.abettervision.com\/make-an-appointment.html\" target=\"_blank\" rel=\"noopener\"><strong>Helfman Lasky &amp; Associates<\/strong><\/a> in Nashua, N.H. To contact: <strong><a href=\"mailto:kellymacdonaldod@gmail.com\">kellymacdonaldod@gmail.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>March 14, 2018 Increasing the number of technicians in your practice can help doctors stay on time, offering you extra support for optical hand-offs, testing and scribing. Costs for the additional staff can be recouped with a few extra tests, or a couple more patients, per day. The increased doctor support means better care and less wait time for patients to start their appointments. Increase Tech-to-Doctor Ratio Develop Staff from Within MORE THAN ONE TECH PER DOCTOR. Having two, or even three, technicians per doctor means more help moving patients around the office, taking imaging and aiding optical hand-offs. IMPROVE PATIENT CARE. More technicians mean less need for patients to come back for additional testing, or for the doctor to run behind schedule. COSTS EASILY RECOUPED. A few extra tests per day, or a few extra patients per day, can recoup the costs of salary for an additional technician. &nbsp; PROMOTE FROM WITHIN. Promotion to lead technician can create a well-qualified lead trainer for other technicians. EDUCATE TECHNICIANS. Consider sponsoring certification for technicians to advance the learning curve, and make them even more able to provide a helping hand. SHOW BUSINESS CASE TO PARTNERS. Explain to skeptical partners why it&#8217;s worthwhile to invest in additional technicians, and how easily they can pay for themselves. &nbsp; &nbsp; Scott Huffer, OD, is a partner with with Drs. Helfman, Lasky &amp; Associates in Nashua, N.H. To contact: eyedocscott@gmail.com Kelly MacDonald, OD, is a partner with Helfman Lasky &amp; Associates in Nashua, N.H. To contact: kellymacdonaldod@gmail.com<\/p>\n","protected":false},"author":137,"featured_media":18137,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[135],"tags":[41,898,58,824],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tips on Building Your Technician Support Staff - Review of Optometric Business<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reviewob.com\/tips-building-technician-support-staff\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tips on Building Your Technician Support Staff - Review of Optometric Business\" \/>\n<meta property=\"og:description\" content=\"March 14, 2018 Increasing the number of technicians in your practice can help doctors stay on time, offering you extra support for optical hand-offs, testing and scribing. Costs for the additional staff can be recouped with a few extra tests, or a couple more patients, per day. The increased doctor support means better care and less wait time for patients to start their appointments. Increase Tech-to-Doctor Ratio Develop Staff from Within MORE THAN ONE TECH PER DOCTOR. Having two, or even three, technicians per doctor means more help moving patients around the office, taking imaging and aiding optical hand-offs. IMPROVE PATIENT CARE. More technicians mean less need for patients to come back for additional testing, or for the doctor to run behind schedule. COSTS EASILY RECOUPED. A few extra tests per day, or a few extra patients per day, can recoup the costs of salary for an additional technician. &nbsp; PROMOTE FROM WITHIN. Promotion to lead technician can create a well-qualified lead trainer for other technicians. EDUCATE TECHNICIANS. Consider sponsoring certification for technicians to advance the learning curve, and make them even more able to provide a helping hand. SHOW BUSINESS CASE TO PARTNERS. Explain to skeptical partners why it&#8217;s worthwhile to invest in additional technicians, and how easily they can pay for themselves. &nbsp; &nbsp; Scott Huffer, OD, is a partner with with Drs. Helfman, Lasky &amp; Associates in Nashua, N.H. To contact: eyedocscott@gmail.com Kelly MacDonald, OD, is a partner with Helfman Lasky &amp; Associates in Nashua, N.H. To contact: kellymacdonaldod@gmail.com\" \/>\n<meta property=\"og:url\" content=\"https:\/\/reviewob.com\/tips-building-technician-support-staff\/\" \/>\n<meta property=\"og:site_name\" content=\"Review of Optometric Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reviewob\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-12T15:17:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-03-13T19:51:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/reviewob.com\/wp-content\/uploads\/2018\/03\/3-14-18puzzlepeople2play.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"714\" \/>\n\t<meta property=\"og:image:height\" content=\"432\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Scott Huffer, OD, and Kelly MacDonald, OD\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ReviewOB\" \/>\n<meta name=\"twitter:site\" content=\"@ReviewOB\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Scott Huffer, OD, and Kelly MacDonald, OD\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/reviewob.com\/tips-building-technician-support-staff\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/reviewob.com\/tips-building-technician-support-staff\/\"},\"author\":{\"name\":\"Scott Huffer, OD, and Kelly MacDonald, OD\",\"@id\":\"https:\/\/reviewob.com\/#\/schema\/person\/d39f5a055a4905fdb8e9782d210a6f55\"},\"headline\":\"Tips on Building Your Technician Support Staff\",\"datePublished\":\"2018-03-12T15:17:53+00:00\",\"dateModified\":\"2018-03-13T19:51:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/reviewob.com\/tips-building-technician-support-staff\/\"},\"wordCount\":263,\"publisher\":{\"@id\":\"https:\/\/reviewob.com\/#organization\"},\"keywords\":[\"featured\",\"kelly macdonald\",\"practice management\",\"scott huffer\"],\"articleSection\":[\"The Optometric Minute\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/reviewob.com\/tips-building-technician-support-staff\/\",\"url\":\"https:\/\/reviewob.com\/tips-building-technician-support-staff\/\",\"name\":\"Tips on Building Your Technician Support Staff - 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