Practice Metrics

Why Do Patients Leave? Readers Cite Inability or Unwillingness to Pay for Services as Top Reason

Asked about the most common reason that patients leave their practice, 42 percent of ROB readers cited patients who are unable to afford their services or no longer want to make the investment. Thirty-one percent said patients most commonly leave their practice due to dissatisfaction with their services or products, while another 27 percent said patients most frequently leave their practice because they are relocating.

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