Dec. 13, 2017
Tracking practice performance metrics can be done manually, but automating the process accelerates your ability to make improvements, says Peter J. Cass, OD. His practice uses a customized Glimpse dashboard on a daily basis to see at a glance such key metrics as revenue of exam. The system also shows improvement areas where all staff members, including doctors, can heighten total practice performance.
Compare Yourself to the Best of the Best |
Use Dashboard Management for Staff Meetings |
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AUTOMATE DATA TRACKING. Rather than collect data yourself, a dashboard system does the work for you. MEASURE DAILY PRODUCTION. Measure both your daily billing and collections to know your daily net revenues. BENCHMARK YOUR PRACTICE. See how your practice is doing on metrics compared to other high-performing practices that use the same dashboard management system. |
REVIEW MONTHLY. Once a month, block off 1-2 hours to review practice metrics with staff. INSTILL COMPETITION. Let practice employees seeing each other’s numbers to create an environment of healthy competition. CONTRAST DOCTOR PERFORMANCE. Compare the productivity of one doctor versus another in the practice.
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Peter J. Cass, OD, is the owner of Beaumont Family Eye Care in Beaumont, Texas, and president of the Texas Optometric Association. To contact: pcassod@gmail.com
