With Marc Haskelson
CEO, The Compliancy Group
First in a three-part ROB podcast series on Compliance and Profitability
Put procedures in place. Use common sense and put procedures in place to protect both patient and practice.
Train staff well. Know what training is required and augment it regularly. The more understanding your staff brings to solving or avoiding problems, the better the patient experience.
Teach staff the “why”: Staff is more motivated to be compliant when they know that regulations exist for a reason: serving patients well and doing their job better. Create clear performance expectations.
Mistakes are very costly. For evil doers, the value of health care information is 3-5 times higher than bank information. The consequences of a data breach are great, even catastrophic.
Marc Haskelson is CEO of The Compliancy Group. Contact: firstname.lastname@example.org.