Dr. Noh holding print-outs of the analysis of a dry eye patient provided by CSI Dry Eye Software. This technology has transformed how well Dr. Noh can care for patients while helping her build her practice.
CSI Dry Eye technology for enhanced patient care
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By Ada Noh, OD
March 19, 2025
I’m always on the lookout for ways to enhance the quality of care I provide to patients in my dry eye specialty practice.
In October 2024, I integrated CSI Dry Eye Software into my practice, and it has been a powerful tool in enhancing our approach to dry eye care. I’m excited to share my experience with you.
Why I Chose CSI Dry Eye Software
When I first learned about CSI Dry Eye Software , I was immediately drawn to its cutting-edge capabilities and meticulous approach.
This technology takes into account a wide range of diagnostic tests and treatment options, which was exactly what I was looking for to elevate the quality of care in my practice.
My goal was to ensure that every patient receives the best possible diagnosis and treatment for their dry eye conditions.
How CSI Dry Eye Software Elevates Patient Care
One of the standout features of CSI Dry Eye Software is its comprehensive diagnostic process. Unlike other dry eye diagnostic technologies, CSI ensures that every necessary test is conducted, which is crucial, not only for accurate diagnosis, but also for measuring improvement over time. This thoroughness is something I haven’t encountered with any other technology focused on dry eye.
Enhancing the Patient Journey
From the moment patients engage with my practice, CSI Dry Eye Software makes a positive impact.
Before their appointments, they receive detailed questionnaires via e-mail that delve into various aspects of dry eye disease. This proactive approach helps gather essential information and establishes a sense of compassion and care right from the start.
Patients often express curiosity about why I’m asking such in-depth questions, which opens the door for meaningful conversations.
The technology’s ability to keep track of treatment options and progress over time is impressive. I can provide patients with a comprehensive printout that outlines their journey, making them feel informed and cared for.
A Patient Success Story
I have seen firsthand how CSI Dry Eye Software can transform patient experiences. One patient posted a Google Review about their experience in my office that truly encapsulates the impact of this technology:
“I started having trouble with my eyes around three years ago. Long story short…six eye doctors later, a page full of prescriptions and thousands of dollars later, I had no answers. Dr. Noh diagnosed me on the FIRST visit!! Once she showed me and explained what was happening, it all made sense. Best of all, I left with a clear plan. Simply amazing!”
This patient was particularly impressed with the detailed printout I provided, which helped them feel more at ease and cared for.
Integrating CSI Dry Eye Software into My Practice
Integrating CSI Dry Eye Software into my office workflow was surprisingly seamless. I send out questionnaires ahead of appointments, log testing results during visits and print out a recap for patients.
I also copy all data into my EHR. Once I found my rhythm, it became easy to incorporate this technology into my daily practice.
The Message to Patients
Using CSI Dry Eye Software sends a clear message to my patients: we are committed to providing cutting-edge care. I want my practice to stand out in the area, and this technology demonstrates my dedication to high-quality patient care.
Refining the Patient Journey
CSI Dry Eye Software helped me refine the patient journey by ensuring that no diagnostic tests are overlooked. On busy clinic days, it’s easy for things to slip through the cracks, but this technology provides a visual guide that helps me stay on track and ensure every test is completed.
Surprising Insights About CSI Dry Eye Software
Before experiencing CSI Dry Eye Software myself, I was surprised by its extensive and ever-evolving nature. It’s not just an EHR; it complements my dry eye evaluations and treatments, making them incredibly comprehensive.
Future Improvements
I’m excited to share that we are adding an associate to our practice, and she is eager to utilize this technology. I believe this will further enhance the benefits of CSI Dry Eye Software for our patients.
Return on Investment
From a financial perspective, CSI Dry Eye Software is a worthwhile investment.
The monthly cost is manageable, and I genuinely believe it helps my office stand out. It exudes professionalism and innovation, which can lead to increased conversions for in-office treatments.
Final Thoughts
I’m thrilled with my decision to implement CSI Dry Eye Software in my practice. It transformed the way I approach patient care, and I look forward to continuing to enhance the experience for my patients.
If you’re considering investing in CSI Dry Eye Software, I highly recommend it. Your patients will thank you!
Ada Noh, OD, is the owner of Noh Eyes, a dry eye specialty practice in Little Rock, Ark. To connect with Dr. Noh on Instagram: @noh_eyes. To contact her: dr.adanoh@gmail.com
