All training Articles
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664From Our EditorsBeyond the Phones: Train Remote Assistants for Scribing, Marketing, HR
Once your remote team has mastered patient communications, a structured approach to expanding their role can transform your practice’s capacity—without overwhelming your...
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1.6KStaff ManagementLeveraging Virtual Employees to Buy Back Your Time
Optimizing virtual employees.
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2.8KStaff ManagementHow We Are Educating the Next Generation of ODs AND Seeing 4-5 More Patients Daily
Training fourth-year optometry students & transforming your ability to delegate.
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3.8KStaff ManagementA 3 Million+ Practice’s Scribe Experiment
How one scribe evolved into a new team of employees.
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6.2KStaff ManagementHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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3.6KStaff Management5 Ways to Find Skills Gaps in Your Staff & Create a Plan to Fill Them
Ensuring staff is ready to exceed patients' expectations.
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3.6KStaff ManagementThe New On-Demand HR Help Providing Essential Support for Practices
A new service offering key HR support to ODs.
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3.9KStaff ManagementMy 5 Most Valuable Staff Training Resources & Approaches
Tactics to create your ideal team.
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6.5KStaff ManagementThe 3 Most Important Things I Do to Develop a Staff Powering 12% Annual Growth
Key actions to ensure a better-trained staff.
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5.9KStaff ManagementCoaching Employees: The 6 Easy-to-Implement Steps to Doing It In Your Practice
The role coaching can play in creating your dream team.
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5.3KStaff ManagementWhy I Launched My Own Training University–With Resources for Other Practices, Too
New educational resources for you & your staff.
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6.5KStaff ManagementThe 8 Most Important Things We Do to Develop Our Employees
Developing staff for better-served patients & a more profitable practice.
