The power of practice post-mortems By Bethany Fishbein, OD Sept. 10, 2025 We deal with issues in our practices every day that...
Defining your practice culture—as you want it to be defined By Bethany Fishbein, OD August 13, 2025 Hopefully, by the time you...
Getting to really know each of your team members.
Leadership By Thanh Mai, OD April 16, 2025 Do you need a coach to enhance your abilities as practice leader? Even Tiger...
Staff management pearls from three key books.
Making it a win-win By Bethany Fishbein, OD April 9, 2025 Leadership is full of tough decisions, and sometimes that means taking...
Uncovering hidden insights through honest feedback.
Effective leadership styles for different situations By Laurie Sorrenson, OD, FAAO March 5, 2025 I’ve been reading up on different leadership styles...
Prejudging patients' ability to purchase high-value eyewear.
Maintaining employee satisfaction.
Keeping employee departures positive for remaining team members.