Making honesty with patients integral to how you do business. By Laurie Sorrenson, OD, FAAO April 3, 2024 Our practice decided that...
Building your business with innovative ideas from outside the industry.
What you can do to make DEI a reality in your office. By Bilal Ahmad, OD March 6, 2024 It’s one thing...
Why it’s critical that your employees feel a sense of satisfaction with their jobs. By Laurie Sorrenson, OD, FAAO Feb. 28, 2024...
Lessons for your practice from the "winningest" coach in college basketball.
Specific actions to help employees find purpose and become more engaged. By Laurie Sorrenson, OD, FAAO August 30, 2023 In my last...
By Laurie Sorrenson, OD, FAAO July 26, 2023 When you look at the research on employee retention, one thing usually stands out...
By Laurie Sorrenson, OD, FAAO July 19, 2023 So, I did some digging to figure out how many meetings the average $1...
Staff meetings that produce measurable results.
Tips from the Zappos co-founder on how to best serve patients & employees.
Creating happier patients & a better-run office.
Key actions to ensure a better-trained staff.
Tips for building a team likely to stick with you for many years.
Practice changes that can make a huge difference to patients & profitability.