All staff management Articles
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75Staff ManagementRemote Assistants: Master Successful Hiring
Hiring strategy is the first step in having success with remote assistants By Angie Becker, CPO, ABO Feb. 2, 2026 When we...
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458Staff ManagementCreating a Legally Compliant Employee Manual for Your Optometry Practice
Handbook essentials aligned with EEOC, NLRB and ADA By Stuart Oberman, Esq. Jan. 9, 2026 An employee manual is one of the...
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604Staff ManagementUntapped Talent: Why Friends and Patients Might Make the Best Hires
Are the best hires for your practice right in front of you? By Jessica Licausi, OD, FAAO, FOVDR, and Miki Lyn Zilnicki,...
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488Staff ManagementHost Effective Offsite Training Without Breaking the Bank
Effective offsite training boosts staff engagement, impacts the bottom line By Matthew Ward, OD When was the last time you stepped away...
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879FinancesHow Smart, Simple Cost Cuts Boosted My Practice’s Net Profit 4%
Making powerful cost cuts to help propel profitability By Clayton Tyler Boyd, OD, FAAOMS Oct. 8, 2025 When I started seriously looking into...
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594Staff ManagementThe Associate Hire That Expanded Appointments 14% and Doubled Profit in 12 Months
Crunching numbers to ensure a profitable new associate hire.
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634Staff ManagementAn Easily Overlooked Way to Boost Practice Efficiency and Patient Trust
The importance of spotlighting the role of your opticians By Andrew Bruce, LDO, ABOM, NCLEM, FCLSA Oct. 1, 2025 Most patients who...
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802Staff ManagementWorkplace “Compliments” That Cross the Line: What Harassment Often Looks Like
Tips for avoiding sexual harassment in your practice.
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1.3KStaff ManagementLeveraging Virtual Employees to Buy Back Your Time
Optimizing virtual employees.
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770From Our EditorsKnowing When to Ask for Help is Being a Good Leader
Assembling a team of management consultants and mentors By Laurie Sorrenson, OD, FAAO Sept. 3, 2025 As optometrists—and especially as practice owners—we’re...
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1.0KStaff ManagementContented Cows Give Better Milk: A Tool to Help You Create Engaged Teams
Creating engaged teams that keep your patients engaged too.
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998Staff ManagementOur $4,000-$5,000 Annual Leadership Retreat that Translates into Real ROI
Creating powerful offsite leadership retreats.
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1.7KStaff ManagementQuestions to Ask Practice Team Members to Really Get to Know Them
Getting to really know each of your team members.
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1.5KStaff Management3 Business Books, 3 Staff Management Strategies that Delivered Results
Staff management pearls from three key books.
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3.2KStaff ManagementHow Setting Effective Goals for Opticians Increased Our Second-Pair Sales by 75%
Encouraging greatness in opticians.
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2.4KFrom Our EditorsOne Question That’s Changing the Way I Lead
Uncovering hidden insights through honest feedback.
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1.4KStaff ManagementWhat Should Be in an Associate OD Contract?
Key components of associate agreements.
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1.4KStaff Management
The Mindset Change that Vastly Improved My Ability to Manage Employee Termination
Employee termination best practices.
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2.4KStaff Management
How to Spot a Great Optician During Interviews
Qualities of a great optician.
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1.7KStaff ManagementHow Firing the Bad Apples Can Enhance Employee Satisfaction & Profitability
Maintaining employee satisfaction.
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1.4KStaff Management12 Actions to Take to Retain Talented Employees
Retaining your best employees.
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1.7KStaff ManagementWhy & How a Virtual Assistant Can Be Even Better than an In-Person Employee
Virtual assistants as optometry staffing solutions.
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1.9KStaff ManagementHow We Increased Capture Rate 8% & Increased Revenue-per-Refraction By $114
Staff training & certification and staff development resources.
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1.3KStaff ManagementKeeping Employee Morale Up When a Valued Co-Worker Leaves
Keeping employee departures positive for remaining team members.
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865Staff ManagementHow Visits to Two Steakhouses Improved Our Staff’s Ability to Sell Premium Eyewear
Learning the value of premium eyewear.
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1.3KStaff Management6 Ways to Effectively Implement Delegation in Your Optometry Practice
Delegation strategies for better practice leadership.
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2.6KStaff ManagementAssociate OD Shares How the Optometry Practice He Chose Won Over Competitors
Practice options for new optometry school graduates.
