Strategic planning for optometry practices By Bethany Fishbein, OD Nov. 13, 2024 This time of year, many of my conversations with practice...
Using emotional culture inventory surveys.
Low-to-no cost ways to create a winning patient experience.
Making honesty with patients integral to how you do business. By Laurie Sorrenson, OD, FAAO April 3, 2024 Our practice decided that...
What you can do to make DEI a reality in your office. By Bilal Ahmad, OD March 6, 2024 It’s one thing...
An essential change to how you & your team communicate. I know everyone will enjoy reading Dr. Bethany Fishbein’s article about one...
Why it’s critical that your employees feel a sense of satisfaction with their jobs. By Laurie Sorrenson, OD, FAAO Feb. 28, 2024...
Creating a culture conducive to happiness & profitability.
Findings on creating a culture that serves CL patients well.
The importance of showing respect when speaking to and about your team. By Laurie Sorrenson, OD, FAAO Oct. 4, 2023 “My girls...
Getting in control of professional burnout.
By Laurie Sorrenson, OD, FAAO July 26, 2023 When you look at the research on employee retention, one thing usually stands out...
What employees told 1 practice about why they chose them--and stayed.
Leadership solutions to provide better care & grow your practice.
Leading your team to provide better care & help you generate profitability.
The difference service-driven sales makes to patients & practice profitability.
Spotlighting core values to improve care & profitability.
Solving key leadership challenges as a practice owner.
Fresh ideas to change your patient care & profitability.
The powerful model for customer service provided by Disney.
Creating a culture that spurs better care & profitability.
Creating a positive & profitable practice culture.
The difference the right attitude in employees makes.
Tactics to create your ideal team.
Making turning training into a value-add for employees.
By Aaron Neufeld, OD, FAAO May 22, 2019 Your practice culture perfects, or ruins, the patient experience. Culture refers to the way...
By Suzanne LaKamp, OD, FAAO April 17, 2019 Practice culture is dependent on more than the practice owner and leader; all doctors...