Utilize Patient Satisfaction Surveys to Improve Processes
Find out what your patients think of you--and how to improve.
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Marketing
Online Appointment Booking: New Patients Love It
By Andrew J. Neukirch, ODNew patients—who build your practice over time--are three times more likely to use online booking than existing patients....
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Marketing
Patient Satisfaction Surveys: Measure to Improve!
By Ken Krivacic, OD, MBAPatient satisfaction surveys reveal what patients really think of your practice--and show you areas for improvement. New online...
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Marketing
What Do Patients Think of You? A Net Promoter Score Will Tell You
By Michael Slusky, ODHow satisfied are patients with your practice? The net promoter score system will clue you in, and allow you...