All patient relationships Articles
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1.6KPatient EngagementLessons From a New York Restaurant That Changed My Approach to Patient Care
Creating a differentiating patient experience.
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1.6KFrom Our EditorsLessons from a Foggy Trail: Finding Fulfillment in Practice Ownership
Finding your way along your practice ownership journey By Bethany Fishbein, OD July 16, 2025 Last week my husband and I visited...
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1.3KPatient EngagementThe Role of Emotions in Optometric Practice: Understanding Patient Decisions
The impact of emotions in your patient interactions.
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1.3KPatient EngagementTurn Your Patients into Raving Fans
Giving patients an experience worth returning to.
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1.6KFramesInspire Patients to Say “YES” to the Specs Without It Feeling Salesy
Turning opticians into patient-pleasing, high-producing salespeople.
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2.7KGeneral ManagementYear-End Review: Saying Thank You & Noting What to Do Better Next Year
Expressing gratitude & conducting year-end review.
