Skyrocketing efficiency & improving the patient experience.
Mastering patient flow for specialty contact lens patients.
Providing a high level of care--and efficiency--when seeing children CL patients.
Improving how patients waiting for an optician are managed. By Laurie Sorrenson, OD, FAAO Jan. 10, 2024 Years ago we had a...
Smoothing & speeding the check-in process. By Laurie Sorrenson, OD, FAAO Dec. 20, 2023 I believe that efficiency in patient check-in processes...
Smoothing the patient experience & boosting profitability.
Primer on moving specialty CL patients smoothly through your office.
Creating a consistently better experience for patients.
By Tyson Allard, OD Feb. 2, 2022 Superior care, and a great patient experience, are two components that go into building a...
Efficiency tips to make productivity & profitability soar.
Creating an office experience worth returning & referring others to.
Office changes that created a more successful practice.
Creating an efficient office that is more pleasant AND more profitable.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 26, 2020 What is your practice doing to come up with...
Improve your patient experience by lessening the wait.
An OD shares his biggest milestones during the ongoing crisis.
Tips for keeping a smooth-running post-pandemic office.
By Jennifer L. Stewart, OD August 5, 2020 The pandemic has required our practices to implement new safety protocols, including social distancing...
A web site to help you manage patient flow during the pandemic.
Creating a better workflow for both patients and staff.
The way to ensure patient satisfaction & efficiency.
By Peter J. Cass, OD June 14, 2017 Your staff can be the engine that drives your practice’s efficiency. They work for...
Easy ways to improve office flow & patient experience.