All patient engagement Articles
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1.3KPatient EngagementSlashing No-Shows 30%: The Impact of Modern Tech and a Patient-First Culture
The many benefits of a truly modern office By Michael K. Shaheen, OD Oct. 1, 2025 Let’s be honest: it’s 2025 and...
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1.4KPatient EngagementLessons From a New York Restaurant That Changed My Approach to Patient Care
Creating a differentiating patient experience.
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1.1KPatient EngagementMaking an Outstanding First Impression on Patients With Help from AI
AI assistance in wowing patients.
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1.3KStaff ManagementLeveraging Virtual Employees to Buy Back Your Time
Optimizing virtual employees.
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1.5KNews BriefsEHR/PM System Announces Integration with CL Ordering and E-Commerce Platform
A technology integration that may boost CL profitability.
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837FinancesGet Paid on Time: Effective Patient Collection Messages
Improving patient collections.
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701FramesSimple Strategies Behind Our 12% Jump in Optical Revenue
Increasing eyewear capture rate.
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1.1KNews BriefsNew Topcon Healthcare Partnership Provides Home-Based Vision Monitoring and Patient Engagement
New technology to advance personalized eye care.
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2.5KFrom Our EditorsThe Pot Odds of Optometric Risk: When Playing It Safe Is Riskier Than You Think
Optometry risk management By Thanh Mai, OD July 23, 2025 In optometry, applying pot odds means shedding habits that seem “safe” but...
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1.5KNews BriefsTop Information Your Patients Search for Online About Contact Lenses
Insights into what your patients look for online about CLs.
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1.7KSoftware Solutions/EHRHidden Costs of Poor Accounts Receivable (AR) Management That Lead to Lost Revenue
Strategies to tackle common challenges in AR management.
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944MarketingImplementing a “Dream 100” Marketing Strategy in Your Practice
Reorienting marketing to optimize patient referrals.
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819LensesThe Innovative Lenses Changing the Lives of Our Patients with Migraines
Changing patient lives and practice prospects.
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939News BriefsHow Do Gen Zers Feel About Telehealth and Paying for Health Care?
Insights into young consumers' feelings about health care.
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1.2KFramesCreating a Trunk Show that Generates $30K-$50K in Gross Sales in Just One Day
Dramatically increasing frame sales.
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1.5KFrom Our EditorsWhat Worked for Us in Reducing No-Shows
Tricks of the trade to reducing your no-show rate. By Laurie Sorrenson, OD, FAAO June 4, 2025 One thing I hear frequently...
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787Myopia ManagementThe Collaborations in Myopia Management that Led to a 40% Boost in Patient Referrals
Amplifying your myopia management practice.
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1.1KPatient EngagementTurn Your Patients into Raving Fans
Giving patients an experience worth returning to.
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1.4KDry Eye And AestheticsThe Strategy and Investments Helping Me Launch My Specialty Practice
What a specialty practice requires to successfully take off.
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1.6KFramesProfitably Executing a 400% Increase in Frame Selection
Creating a highly profitable optical.
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1.4KInstruments3 Practice Investments = $107,500 Annually
Practice investments that prove to be transformative.
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856Software Solutions/EHRThe RCM Solution That Saved Us from Hiring Another Employee
Billing solution that can even keep staffing costs down.
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1.5KFramesAchieving 30-40% Revenue Growth Through Outside Prescriptions
Making the most of outside prescriptions.
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2.1KDry Eye And AestheticsIPL Data Big Reveal: Achieving 20x Increase in Dry Eye Treatment Conversion Rate
Transformative insights into dry eye disease management.
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2.0KCoding and BillingIntegrating Social Determinants of Health (SDOH) into Your Practice
How effective SDOH documentation can improve care and profitability.
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1.5KFramesInspire Patients to Say “YES” to the Specs Without It Feeling Salesy
Turning opticians into patient-pleasing, high-producing salespeople.
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2.2KGeneral ManagementPowerful Ideas from Outside Optometry: 16.7% Increase in Revenue Per Exam
Finding fresh practice improvement ideas.
