The huge impact of a small change in words.
How to learn about all the factors impacting care outcomes.
The best way to inform patients of potentially upsetting news.
Understanding how different personalities respond to expectations.
Delivering patient education that improves both care & profitability.
Identifying patients at risk of not following through with treatment plans.
Technology that helps educate patients & improves patient compliance.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 10, 2022 Do you have a consistent, effective system for selling...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 25 2022 Patients benefit when they fully understand their diagnosis and...
Sponsored Content By ROB Editors & Kaleb Langill When patients accept the full treatment plan, they benefit, and so does your practice....
A new treatment option for glaucoma patients.
Strategies that make good patient outcomes more likely.
Improving CL care & revenues during the pandemic.
Getting patients to follow treatment plans to improve care & increase profitability.
Conversations that make satisfied patients much more likely.
Latest findings on how well patients are accepting mask-wearing.
Mask-wearing and social distancing mandates have been getting push-back from some citizens. Here is how to handle a patient who refuses to...
An approach to better understanding--and fulfilling--your patients' needs.
Strategies to maintain a cohesive, engaged staff in a crisis.
Why patients sometimes choose their own path.
Communicating to ensure the best patient outcomes.