All office experience Articles
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2.6KInsights From Our Editors4 Keys to Creating an Effortless Experience for Your Patients
By Laurie Sorrenson, OD, FAAO June 21, 2023 I recently co-lectured with Mick Kling, OD, for a group of Vision Source doctors...
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2.5KPatient ExperienceThe Office Experience Building a $2.5 Million Practice
Creating an office experience worth returning & referring others to.
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3.1KPatient ExperienceWhy Patients Are In Your Chair & 4 Ways to Ensure They Leave Happy
By Diane Palombi, OD May 26, 2021 When you’re a practice owner, as I was for 12 years before retiring, it’s easy...
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3.9KPatient Experience3 Patient Pain Points I Am Growing My Practice By Addressing
By Clint Taylor, OD May 12, 2021 We want our patients to have positive, memorable experiences at our offices. To reach this...
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4.6KPatient Experience4 Transformational Principles that Built a Practice with an 80% Patient Return Rate
Using lessons from outside of optometry to provide better care & spur practice growth.
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Office Environment
10 Ways We Manage Patient Flow in Our Office
Improve your patient experience by lessening the wait.
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7.5KPatient ExperienceThe Good & Bad: What a Retired OD Noticed as a Patient in 3 Offices
The best and worst of recent eyecare experiences.
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6.3KPatient ExperienceStep-by-Step: Seeing Your Practice Through Your Patient’s Eyes
By Justin L. Manning, OD, MPH, FAAO Feb. 26, 2020 Your patients see things differently than you or your staff do. You...
