All managing conflict Articles
-
1.5KStaff ManagementFreedom of Speech and Workplace Violence – A Dangerous Election Season Tango
Freedom of speech in the workplace.
-
1.5KFrom Our EditorsCustomer Service – Which Token Will You Choose in Your Optometry Practice?
Customer service token theory and optometry best practices By Bethany Fishbein, OD Sept. 11, 2024 I spoke with a doctor recently who...
-
2.2KFrom Our EditorsGetting Comfortable With Conflict
Creating a strategy for the conversations you dread By Bethany Fishbein, OD In my last column, I talked about the importance of...
-
3.0KFrom Our EditorsIs Indirect Communication Wrecking Your Office Culture?
An essential change to how you & your team communicate. I know everyone will enjoy reading Dr. Bethany Fishbein’s article about one...
