All employee training Articles
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919Staff ManagementWorkplace “Compliments” That Cross the Line: What Harassment Often Looks Like
Tips for avoiding sexual harassment in your practice.
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1.0KGeneral ManagementLayers of Support Increase Efficiency in Office
A program empowering promising employees.
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1.1KFrom Our Editors“What Do You Think?”: The Best Leadership Lesson I Ever Wrote on a Post-it Note
Building leaders by spurring them to answer their own questions By Laurie Sorrenson, OD, FAAO July 9, 2025 After practicing optometry for...
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1.5KGeneral ManagementWhat to do to Avoid Malpractice Claims
Protecting yourself from malpractice claims.
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1.3KFrom Our Editors“Mirrors are scary, to be fair.”
Facing the Mirror: self-reflection in optometric practice By Laurie Sorrenson, OD, FAAO May 7, 2025 In the day-to-day challenges of running an...
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3.3KStaff ManagementHow Setting Effective Goals for Opticians Increased Our Second-Pair Sales by 75%
Encouraging greatness in opticians.
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3.7KGeneral Management4 Trips, 4 Improvements that Transformed My Practice
Taking a cue from masterful hospitality businesses.
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1.7KGeneral ManagementTop 4 Ways to Make Your Practice More Efficient
Improving efficiency in optometry practices.
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945Staff ManagementHow Visits to Two Steakhouses Improved Our Staff’s Ability to Sell Premium Eyewear
Learning the value of premium eyewear.
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1.6KGeneral Management3 Mistakes We Corrected to Create a Practice with $634 Per-Patient Revenue
Improving patient experience & profitability by correcting practice management mistakes.
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2.0KContact LensesHow We Increased Our Opticians’ Biweekly Sales by More Than $5K
Optical dispensary profitability strategies.
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5.2KNews BriefsNew Optician Development Program Available
New resource for developing your opticians.
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3.4KStaff ManagementCommunication Training Resources that Changed My Practice
Communication training that can transform a practice.
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3.9KStaff ManagementThe Trainings Helping Our Youngest Employees Succeed
Giving your youngest employees what they need to succeed.
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3.5KStaff Management5 Ways to Find Skills Gaps in Your Staff & Create a Plan to Fill Them
Ensuring staff is ready to exceed patients' expectations.
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5.0KStaff Management6 Keys to a High-Performing, Long-Lasting Staff
Sponsored Content By Andre Lenoir, OD Dec. 9, 2020 Your employees are your greatest resource. As a practice owner for the last...
