All employee engagement Articles
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1.3KFrom Our EditorsHow “Post-Mortems” Can Strengthen Your Practice Leadership
The power of practice post-mortems By Bethany Fishbein, OD Sept. 10, 2025 We deal with issues in our practices every day that...
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1.2KFrom Our EditorsYour Practice Culture is Defined By Moments No One Was Supposed to See
Defining your practice culture—as you want it to be defined By Bethany Fishbein, OD August 13, 2025 Hopefully, by the time you...
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1.4KStaff ManagementContented Cows Give Better Milk: A Tool to Help You Create Engaged Teams
Creating engaged teams that keep your patients engaged too.
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1.3KStaff ManagementOur $4,000-$5,000 Annual Leadership Retreat that Translates into Real ROI
Creating powerful offsite leadership retreats.
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2.0KStaff ManagementQuestions to Ask Practice Team Members to Really Get to Know Them
Getting to really know each of your team members.
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1.3KNews BriefsHow Many Workers Struggle with Digital Eye Strain?
Providing digital eye strain relief.
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1.9KFrom Our EditorsThe Art of the Win-Win: Take Away Without Losing Trust
Making it a win-win By Bethany Fishbein, OD April 9, 2025 Leadership is full of tough decisions, and sometimes that means taking...
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2.7KFrom Our EditorsOne Question That’s Changing the Way I Lead
Uncovering hidden insights through honest feedback.
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1.6KFrom Our EditorsTypes of Leadership: Which One is Best as an Optometrist?
Effective leadership styles for different situations By Laurie Sorrenson, OD, FAAO March 5, 2025 I’ve been reading up on different leadership styles...
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1.9KFinancesBig Retirement Savings Opportunity: Deep Dive Into SECURE 2.0
Maximizing your retirement savings.
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920Patient EngagementHow Disneyland’s Magic Can Cast a Spell on Your Practice’s Profitability
Disney-inspired patient experience.
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2.0KStaff ManagementHow Firing the Bad Apples Can Enhance Employee Satisfaction & Profitability
Maintaining employee satisfaction.
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1.7KStaff Management12 Actions to Take to Retain Talented Employees
Retaining your best employees.
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2.8KStaff ManagementHow We Invest in Our Team to Achieve 28% Net Profitability on $3,600,000 Annual Revenues
Investing in your team to make care & profitability soar.
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1.5KStaff ManagementKeeping Employee Morale Up When a Valued Co-Worker Leaves
Keeping employee departures positive for remaining team members.
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2.3KFrom Our Editors7 Ways to Create a Winning Culture by Investing in Your Best Employees
Encouraging your best team members to stick with you By Bethany Fishbein, OD May 8, 2024 As a practice owner and practice...
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1.5KFrom Our EditorsIs Job Satisfaction Important?
Why it’s critical that your employees feel a sense of satisfaction with their jobs. By Laurie Sorrenson, OD, FAAO Feb. 28, 2024...
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2.6KStaff ManagementHow to Conduct a “Stay Interview” with Employees
A way to ensure the employees you rely on stick with you.
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4.1KFrom Our Editors4 Things We Do to Give Our Employees a Sense of Purpose
Specific actions to help employees find purpose and become more engaged. By Laurie Sorrenson, OD, FAAO August 30, 2023 In my last...
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2.9KFrom Our EditorsFostering Mastery as a Way to Engage Employees
Motivating your employees to be much more engaged in their patient care and other duties. By Laurie Sorrenson, OD, FAAO August 23,...
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2.4KFrom Our EditorsUnleashing Autonomy, Mastery & Purpose in Your Office
How to give your staff autonomy to enhance patient care and profitability. By Laurie Sorrenson, OD, FAAO August 16, 2023 In the...
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5.0KFrom Our EditorsHow to Be a Boss Employees Won’t Quit
By Laurie Sorrenson, OD, FAAO July 26, 2023 When you look at the research on employee retention, one thing usually stands out...
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2.8KProfessional Development3 Things I Do that Have the Greatest Impact on Lessening My Feelings of Burnout
Specific actions you can take to reduce feelings of burnout.
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3.8KStaff ManagementHow I Engage Employees to Keep them 4 Years on Average & Have Kept 30% Over 8 Years & 20% 10+ Years
Secrets to engaging employees to keep them for years.
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2.8KStaff ManagementHow Spotlighting Core Values Resulted in 20% Higher Collections at Front Desk
Spotlighting core values to improve care & profitability.
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4.5KFrom Our Editors3 Activities to Assess & Boost Employee Engagement
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 30, 2022 Engagement for both team members and patients is essential...
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4.0KFrom Our EditorsA Valued Employee Asks for a Wage Increase. How Should You Respond?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 12, 2022 If a high-performing employee asks for a wage increase,...
